Line 27: |
Line 27: |
| <font color=" #009900"><b>YES, if this issue is true</b></font> | | <font color=" #009900"><b>YES, if this issue is true</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <b>Fill out VIPHelpDesk query for RMA confirmation or contact your sales manager</b> | + | <b>Fill out VIPHelpDesk ticket for RMA confirmation or contact your sales manager</b> |
| |- | | |- |
| | | |
Line 36: |
Line 36: |
| <font color=" #009900"><b>YES, if this issue is true</b></font> | | <font color=" #009900"><b>YES, if this issue is true</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <b>Fill out VIPHelpDesk query for RMA confirmation or contact your sales manager</b> | + | <b>Fill out VIPHelpDesk ticket for RMA confirmation or contact your sales manager</b> |
| |- | | |- |
| | | |
Line 47: |
Line 47: |
| <font color=" #009900"><b>YES, if this issue is true</b></font> | | <font color=" #009900"><b>YES, if this issue is true</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <b>Fill out VIPHelpDesk query for RMA confirmation or contact your sales manager</b> | + | <b>Fill out VIPHelpDesk ticket for RMA confirmation or contact your sales manager</b> |
| |- | | |- |
| | | |
Line 57: |
Line 57: |
| <font color=" #009900"><b>YES, if this issue is true</b></font> | | <font color=" #009900"><b>YES, if this issue is true</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <b>Fill out VIPHelpDesk query for RMA confirmation or contact your sales manager</b> | + | <b>Fill out VIPHelpDesk ticket for RMA confirmation or contact your sales manager</b> |
| |- | | |- |
| | | |
Line 71: |
Line 71: |
| <font color=" #009900"><b>YES, if none of the mentioned points helps</b></font> | | <font color=" #009900"><b>YES, if none of the mentioned points helps</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <b>Fill out VIPHelpDesk query for RMA confirmation or contact your sales manager</b> | + | <b>Fill out VIPHelpDesk ticket for RMA confirmation or contact your sales manager</b> |
| |- | | |- |
| | | |
| | | |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" | |
− | *Visible physical damage on the external GPS antenna;
| |
| *Visible physical damage on the external mobile antenna; | | *Visible physical damage on the external mobile antenna; |
| *Visible physical damage on the external WiFi antenna; | | *Visible physical damage on the external WiFi antenna; |
| *Visible physical damage on the external Bluetooth antenna; | | *Visible physical damage on the external Bluetooth antenna; |
− | *Visible physical damage on the other external accessories. | + | *Visible physical damage on the other external accessories; |
| + | *Visible physical damage on the external GPS antenna. |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
| <font color=" #bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font> | | <font color=" #bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font> |