Changes

The <b>Logging Settings</b> section is used to configure how and where the device stores system log data. The system log is a file that contains information on various system related events and is useful to engineers for troubleshooting the device.

The <b>Logging Settings</b> section is used to configure how and where the device stores system log data. The system log is a file that contains information on various system related events and is useful to engineers for troubleshooting the device.

[[File:Networking_rutos_manual_administration_troubleshoot_logging_settings_v2.png|border|class=tlt-border]]

[[File:Networking_rutos_manual_administration_troubleshoot_logging_settings_v3.png|border|class=tlt-border]]

<table class="nd-mantable">

<table class="nd-mantable">

     </tr>

     </tr>

     <tr>

     <tr>

       <td>External system log server</td>

       <td>External system log server Hostname</td>

       <td>ip; default: <b>none</b></td>

       <td>host:port; default: <b>none</b></td>

       <td>IP address of an external server that will be used to store device logs.</td>

       <td>IP address/host and port of an external server that will be used to store device logs.</td>

     </tr>

     </tr>

     <tr>

     <tr>

       <td>External system log server port</td>

       <td>External system log server Protocol</td>

      <td>External system log server protocol</td>

       <td>UDP | TCP; default: <b>UDP</b></td>

       <td>UDP | TCP; default: <b>UDP</b></td>

       <td>Communication protocol used by the external log server.</td>

       <td>Communication protocol used by the external log server.</td>

The <b>Troubleshoot</b> section is used to download various files that contain information used for troubleshooting the device. Refer to the figure and table below for information on the Troubleshoot page.

The <b>Troubleshoot</b> section is used to download various files that contain information used for troubleshooting the device. Refer to the figure and table below for information on the Troubleshoot page.

{{#switch:{{{series}}}

{{#switch:{{{series}}}

|TAP100 = [[File:Networking_rutos_manual_administration_troubleshoot_troubleshoot_tap100.png|border|class=tlt-border]]

|TAP100|TAP200 = [[File:Networking_rutos_manual_administration_troubleshoot_troubleshoot_tap100.png|border|class=tlt-border]]

|#default = [[File:Networking_rutos_manual_administration_troubleshoot_troubleshoot.png|border|class=tlt-border]]}}

|#default = [[File:Networking_rutos_manual_administration_troubleshoot_troubleshoot.png|border|class=tlt-border]]}}

         <td>- (interactive button)</td>

         <td>- (interactive button)</td>

         <td>Downloads the device Troubleshoot file. It contains the device configuration information, logs and some other files. When requesting support, it is recommended to always provide the device Troubleshoot file to Teltonika engineers for analysis.</td>

         <td>Downloads the device Troubleshoot file. It contains the device configuration information, logs and some other files. When requesting support, it is recommended to always provide the device Troubleshoot file to Teltonika engineers for analysis.</td>

     </tr>{{#ifeq:{{{series}}}|TAP100||

     </tr>{{#switch:{{{series}}}|TAP100|TAP200=|#default=

     <tr>

     <tr>

         <td>TCP dump file{{#ifeq:{{{series}}}|RUTX||<span class="asterisk">*</span>}}</td>

         <td>TCP dump file{{#ifeq:{{{series}}}|RUTX||<span class="asterisk">*</span>}}</td>

     <tr>

     <tr>

         <td>Enable TCP dump{{#ifeq:{{{series}}}|RUTX||<span class="asterisk">*</span>}}</td>

         <td>Enable TCP dump{{#ifeq:{{{series}}}|RUTX||<span class="asterisk">*</span>}}</td>

         <td>off | on; default: <b>off</b></td>

         <td>off {{!}} on; default: <b>off</b></td>

         <td>Turns TCP dump packets capture on or off.</td>

         <td>Turns TCP dump packets capture on or off.</td>

     </tr>}}

     </tr>}}

</table>

</table>

{{#switch:{{{series}}}|TAP100|RUT2M|RUT9M|TCR1=

{{#switch:{{{series}}}|TAP100|TAP200|RUT2M|RUT9M|TCR1=

| #default={{#switch:{{{series}}}|RUTX|RUTM=|#default=<font size="-1"><span class="asterisk">*</span> As of {{{series}}}_R_00.07.00, TCPdump is not part of core functionality anymore. To see these options, the TCPdump package must be downloaded from [[{{{name}}}_Package_Manager|Package Manager]].</font>}}

| #default={{#switch:{{{series}}}|RUTX|RUTM=|#default=<font size="-1"><span class="asterisk">*</span> As of {{{series}}}_R_00.07.00, TCPdump is not part of core functionality anymore. To see these options, the TCPdump package must be downloaded from [[{{{name}}}_Package_Manager|Package Manager]].</font>}}

}}

}}

{{#ifeq:{{{series}}}|TAP100||====TCP dump====

{{#switch:{{{series}}}|TAP100|TAP200=|#default= ====TCP dump====

----

----

<b>TCP dump</b> is {{#switch:{{{series}}}|RUTX|RUTM=|#default=an <i>optional</i> downloadable functionality<span class="asterisk">*</span>}} used to capture packets moving through network interfaces. By default, the device does not store TCP dump information. You must enable TCP dump and save the changes before you can download the file.  

<b>TCP dump</b> is {{#switch:{{{series}}}|RUTX|RUTM=|#default=an <i>optional</i> downloadable functionality<span class="asterisk">*</span>}} used to capture packets moving through network interfaces. By default, the device does not store TCP dump information. You must enable TCP dump and save the changes before you can download the file.  

The <b>Modem Debug</b> section is used to send AT commands to the modem.

The <b>Modem Debug</b> section is used to send AT commands to the modem.

{{#ifeq: {{{name}}} | RUTX12 | [[File:Networking_rutos_manual_administration_troubleshoot_modemdebug_v1_RUTX12.png]] | [[File:Networking_rutos_manual_administration_troubleshoot_modemdebug_v1.png]]}}

{{#ifeq: {{{name}}} | RUTX12 | [[File:Networking_rutos_manual_administration_troubleshoot_modemdebug_v1_RUTX12.png|border|class=tlt-border]] | [[File:Networking_rutos_manual_administration_troubleshoot_modemdebug_v1.png|border|class=tlt-border]]}}

<table class="nd-mantable">

<table class="nd-mantable">

This section shows the sent AT commands.

This section shows the sent AT commands.

Networking_rutos_manual_administration_troubleshoot_athistory_v1.png

[[File:Networking_rutos_manual_administration_troubleshoot_athistory_v2.png|border|class=tlt-border]]

<table class="nd-othertables">

<table class="nd-othertables">