TRB143 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the TRB143 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2024.11.22: Device Housing - Engraving/Labeling changes

Starting from December 2024, TRB143 devices will be produced with top and bottoms stickers.

PCN Number: PCN_Housing_Engraving.Labeling_TRB143_2024.11.22_EN

Change description
Change type	Visual Changes
Detailed description	The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected. Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of TRB143 may consist of either the current design or the new one described above.
Change reasons	Reducing the risk for client to receive lower quality engraving on the housing.

Affected products information
Model	Affected order codes	Order code changes
TRB143	TRB143 *****	No changes
Upcoming change date	December 1st, 2024

Change impact
Risk assessment	No risk factors are associated with this change. Please note: this product change notification does not affect any previous TRB143 devices, except new TRB143 devices that will be manufactured with this change.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.09.18: EAN Code Change

Starting from October 1st 2024, new order codes created will have their own unique EAN codes.

PCN Number: PCN_EAN_Code_Change_TRB143_2024.09.18_EN

Change description
Change type	Logistics change
Detailed description	The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons	Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.

Affected products information
Model	Affected order codes	Order code changes
TRB143	TRB143 *****	No changes
Upcoming change date	October 1st, 2024

Change impact
Risk assessment	Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.09.18: Visual colour housing changes

Beginning in November 2024, TRB143 gateway will be manufactured with a different colour housing.

PCN Number: PCN_TRB143_2024_09_18_EN

Change description
Change type	Housing colour
Detailed description	TRB143 devices will be produced with a new black housing. Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in November 2024. During this period, your shipments of TRB143 may consist of either the current design or the new one described above.
	Current design:	New design:
	The housing dimensions will not be changed.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
TRB143	TRB143 ******	N/A
Upcoming change date	2024 November

Change impact
Risk assessment	Marketing material such as photos might need replacing.
Suggested implementation plan	Marketing material regarding the changes will be found at our wiki: https://wiki.teltonika-networks.com/view/TRB143_Marketing_Material For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2024.05.15: SMA Connector Update

Starting from August 2024, TRB143 devices will be manufactured with updated SMA connectors.

PCN Number: PCN_TRB143_SMA_2024.05.15

Change description
Change type	Hardware change
Detailed description	Starting in August 2024, TRB143 devices will be manufactured with updated RP-SMA and SMA connectors. This update will not affect the functionality of the SMA connectors; it is only a change in their form. In the photos displayed below, you can see the change. Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in August 2024. During this period, your shipments of TRB143 may consist of either the current design or the new one described above.
	Current design:	Updated design:
Change reasons	This will improve the effectiveness of device manufacturing.

Affected products information
Model	Affected order codes	Order code changes
TRB143	TRB143 *****	No changes
Upcoming change date	August 2024

Change impact
Risk assessment	No risk factors are asociated with this change. Please note: this product change notification does not affect any previous TRB143 devices, except new TRB143 devices that will be manufactured with this change.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.03.08: Reset button functionality change RutOS 7.07

With the release of RutOS version 7.07, TRB143 device will experience changes related to the security improvements of the device.

PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN

Change description
Change type	Firmware change
Detailed description	Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons	Increasing security

Affected products information
Model	Affected order codes	Order code changes
TRB143	TRB143 ******	No changes
Upcoming change date	2024 Q2, with the release of RutOS 7.07

Change impact
Risk assessment	The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts. Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset. The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2023.10.16: Firmware Requirement Change

Starting from November 2023, all TRB143 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer.

Change description
Change type	Firmware Requirement Change
Detailed description	Starting November 2023, all TRB143 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer. Downgrading to previous firmware versions will no longer be supported. Please note that this change will be implemented gradually, throughout a 4-month transitional period starting from November 2023. During this period, your shipments of TRB143 may consist of either the previous version or the new one described above.
	Change reasons	Support for newest Quectel modem firmware

Affected products information
All TRB143 ****** product codes are affected. No product code changes.
Product release date	November 2023

Change impact
Risk assessment	No risk factors are asociated with this change. Please note: this product change notification does not affect any previous TRB143 devices, except new TRB143 devices.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.02.13: MAC address range change

All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.

Change description
Change type	MAC address range
Detailed description	All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons	Endpoint of the previous MAC address range.

Affected products information
Model	Affected order codes	Order code changes
All Teltonika Networks devices	All order codes	No changes
Upcoming change date	2023, week 9

Change impact
Risk assessment	Device install procedures or any automated solutions might need modifications.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.