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| Line 7: |
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| By selecting desired devices and pressing this option in the menu, you will force update all information on those devices including all monitoring templates assigned to the device. | | By selecting desired devices and pressing this option in the menu, you will force update all information on those devices including all monitoring templates assigned to the device. |
| [[File:Rmsdevices6.png|border|class=tlt-border]] | | [[File:Rmsdevices6.png|border|class=tlt-border]] |
| ==Update firmware==
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| To '''Update firmware''' firmware for device(s) selected from your device table go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and select desired devices.
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| Move your mouse pointer to the Top control '''Actions''' menu and select '''Update firmware''' (Actions → Update firmware).
| | {{Template:Rms manual management commands update fw}} |
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| [[File:Rmsdevices9.png|border|class=tlt-border]]
| | {{Template:Rms manual management configuration upload}} |
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| You'll be redirected to this window:
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| [[File:Rmsdevices10.png|border|class=tlt-border|1100x700px]]
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| Here you can:
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| #Choose whether update from the file list or upload new firmware.
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| #If you chose from File List, here you'll get to choose file, alternatively, if you chose to upload, you'll get an upload button instead.
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| #'''<span style="color:#0455a4">Set Update</span>'''
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| *Additionally, you also have the option to keep settings when updating.
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| <br>
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| ===Step by step instructions===
| |
| ----
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| Read step by step instructions to learn how to update firmware for your device(s).
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| # Select the device(s) that you wish to update.
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| # Move your mouse pointer to the '''Actions''' menu and click "Update firmware".
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| # After a pop-up window will appear. Select the '''Latest''' or '''Factory''' firmware from the top of the list. You also can select the firmware you have previously uploaded.
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| # Click the '''Set update''' button, you will get a pop-up window showing the firmware upload progress.
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| # After the firmware upload has complete in the Status column you will you will get a message: '''<span style="color:#499c6c">✔</span> Successfully updated firmware'''.
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| # You can safely close the pop-up window by clicking '''Close''' button.
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| '''<span style="color:#0455a4"><big>Important!</big></span>'''
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| * Allow some time for your device(s) to update. They won't be reachable for up to 1-2 minute(s).
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| * When the device(s) goes from '''Offline'''(<span style="color:#ed5846">⬤</span>) to '''Online'''(<span style="color:#499c6c">⬤</span>), the device(s) have been updated and now are fully operational.
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| Your device(s) will be unreachable for a few minutes and will thus be shown as "Offline". The power button symbols located next to each device in the device table indicate the monitoring status of these devices. When it turns green, the firmware updates will have finished and the device(s) will be seen as "Online" in RMS.
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| Note: If you update an offline device, it will have a '''Pending''' status (<span style="color:#e68934">⬤</span>) until it comes back '''Online'''(<span style="color:#499c6c">⬤</span>) after which it will be updated.
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| ===Upload firmware===
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| ----
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| Firmware files can be uploaded to RMS via the [https://wiki.teltonika-networks.com/view/RMS_Files#Uploading_files|RMS Files page]. You can download firmware for different devices [https://wiki.teltonika-networks.com/view/FW_%26_SDK_Downloads from here].
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| [[File:Rms management files upload firmware v1.png]]
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| Alternatively, you can upload the firmware using the '''Update Firmware''' option.
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| [[File:Rmsdevices11.png|border|class=tlt-border|1100x700px]]
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| ==Upload backup==
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| [[File:Rmsdevices14.png|border|class=tlt-border|1100x700px]]
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| Using this menu option, you can upload backups to the selected devices either from the RMS '''file list''' or by uploading a new backup to RMS via the '''upload file''' option.
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| Additionally, backup files can be uploaded to RMS via the [https://wiki.teltonika-networks.com/view/RMS_Files#Uploading_files|RMS Files page].
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| ==Execute task== | | ==Execute task== |
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| Once finished, you should get a action status message: '''<span style="color:#6CAF8F">✔</span> Tasks group finished with all tasks completed.'''<Br> | | Once finished, you should get a action status message: '''<span style="color:#6CAF8F">✔</span> Tasks group finished with all tasks completed.'''<Br> |
| Then you can go into [[RMS Device Details|device details page]] to view more detailed logs and any outputs from the executed action. | | Then you can go into [[RMS Device Details|device details page]] to view more detailed logs and any outputs from the executed action. |
| ==Password manager==
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| '''Password management''' feature is used to generate random or set user preferred passwords for selected devices. Or using Set Password the CSV feature, the password(s) will be set from data in the file. This functionality allows changing the password(s) on demand by the policies set according to various requirements.
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| ===Generate new password(s)===
| | {{Template:Rms password management}} |
| ----
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| Selected devices will have their passwords changed to random ones of a given length. Can then be download all generated passwords in one convenient CSV file where all devices and their new passwords are listed.
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| '''<span style="color:#0455a4"><big>Important!</big></span>'''
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| * The generated passwords CSV file can only be '''downloaded ONCE''', after which it will be removed and no longer stored from the server.
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| To generate password(s) for your selected device(s) go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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| Move your mouse pointer to the Top control '''Actions''' menu and select '''Password management''' (Actions → Password management).
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| [[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS-top-menu-actions-generate-password.png]]
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| The '''Generate password''' function provides you an option to generate new password(s) for your selected device(s).
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| <br>
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| '''Step by step instructions'''
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| # Locate and select device(s) in the device table.
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| # Move your mouse pointer to the "Actions" menu and click '''Password management'''.
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| # New pop-up window will open, click on '''Generate password'''.
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| # Choose the length of the password and/or check the checkmark to include special symbols (optional).
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| # Click the button Generate.
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| In the new pop-up window you will get a message: '''<span style="color:#6CAF8F">✔</span> Device password was changed successfully.''' Click '''Close''' button.
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| [[File:RMS-generated-passwords-tab.png]]
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| ===Download generated CSV password file===
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| ----
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| # Follow the steps above to open '''Password management''' window.
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| # Click on '''Generated Passwords''' to open the download window.
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| # Click on [[File:RMS-download-button-icon.png]] '''Download password list''' icon to download the CSV file.
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| [[File:RMS-generated-passwords-tab-window.png]]
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| Below is an image of the generated CSV file.
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| [[File:RMS-generate-password-CSV-file-example.png]]
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| ===Set new password===
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| ----
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| For selected devices the password will be set by user using the '''Set password''' function.
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| '''<span style="color:#0455a4"><big>Important!</big></span>'''
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| * Password must be atleast 8 characters long, must include one uppercase letter and one digit.
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| <br>
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| '''Instructions:'''
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| # Locate and select device(s) in the device table.
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| # Move your mouse pointer to the "Actions" menu and click '''Password management'''.
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| # New pop-up window will open, click on '''Set Password'''.
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| # Enter the desired password(s) for your devices.
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| # Click on the button '''Set password'''.
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| In the new pop-up window you will get a message: '''<span style="color:#6CAF8F">✔</span> Device password was changed successfully.''' Click '''Close''' button.
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| ===Set new password(s) from CSV file===
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| ----
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| This function is designed for large size password change operations. To successfully change the password(s) for all the devices, you must prepare a CSV file. You can download an [https://rms.teltonika-networks.com/assets/demo_files/Demo_set_password.csv example from here].
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| '''<span style="color:#0455a4"><big>Important!</big></span>'''
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| * The first column in the CSV file must contain the device serial number.
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| * The second column must contain the desired password.
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| * Password must be at least 8 characters long, must include one uppercase letter and one digit.
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| Here is an example with serial numbers and passwords:
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| [[File:RMS-Change-password-from-csv-example.png]]
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| <br>
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| '''Instructions:'''
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| # Prepare a CSV file according to the requirements above.
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| # Move your mouse pointer to the "Actions" menu and click '''Password management'''.
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| # New pop-up window will open, click on '''Set Password from CSV'''.
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| # Select file you have prepared.
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| # Click on the button '''Set password'''.
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| In the new pop-up window you will get a message for each device in the list: '''<span style="color:#6CAF8F">✔</span> Device password was changed successfully.''' Click '''Close''' button.
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| ==Periodic backups== | | ==Periodic backups== |
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| *'''<span style="color:#0455a4">Set Period</span>''' | | *'''<span style="color:#0455a4">Set Period</span>''' |
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| ==Export Backup==
| | {{Template:Rms manual management configuration download}} |
| The '''Backup''' is used to download configuration files for your selected device(s). Backup files can be uploaded only to identical devices with identical firmware. Once a backup file is uploaded to a router, that router will have an identical configuration as the router from which the backup file originated (was downloaded from).
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| To export backup from your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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| Move your mouse pointer to the Top control '''Actions''' menu and select ''' Export Backup'''.
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| The '''Export Backup''' function provides you with the possibility to download configuration files from devices registered on your RMS profile.
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| [[File:Rmsdevices16.png|border|class=tlt-border]]
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| <br>
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| '''Instructions'''
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| # Select the device(s) whose configuration file(s) you would like to download.
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| # You can select multiple devices.
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| # Move your mouse pointer to the '''Actions''' menu and click '''Export backup'''.
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| # Click the Confirm button.
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| # You will get a pop-up box that displays your selected device(s). In the '''Status''' column, click the link to download configuration files.
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| '''<span style="color:#0455a4"><big>Useful</big></span>'''
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| * You can easily download backup files by clicking the file link.
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| * You will be able to access and redownload the generated backup configuration(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
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| [[File:Rmsdevices17.png|border|class=tlt-border]]
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| ==Export Event logs==
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| The '''Event Logs''' is used to download the event logs for your selected device(s). The Events Log windows display records of such events like logins, reboots, resets, connections, configuration changes, and more.
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| To download event logs for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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| Move your mouse pointer to the Top control '''Actions''' menu and select '''Export event logs'''.
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| The '''Export event logs''' function is used to download the event log files from the selected device(s).
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| [[File:Rms manual top export event dialog v1.png]]
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| <br>
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| '''Instructions'''
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| # Select a device(s) whose events log file(s) you would like to download.
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| # Move your mouse pointer to the '''Actions''' menu and click '''Export event logs'''.
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| # You will get a confirmation pop-up window.
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| # Click the Confirm button.
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| # In the '''Status''' column click the link to download event log files.
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| [[File:Rms manual top backup dialog v1.png]]
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| '''<span style="color:#0455a4"><big>Useful</big></span>'''
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| * You can easily download event logs by clicking the file link.
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| * You will be able to access and redownload the generated event logs(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
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| [[File:Rms management files eventslog v1.png]]
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| ==Export Troubleshoot==
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| The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
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| To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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| Move your mouse pointer to the Top control '''Actions''' menu and select '''Export Troubleshoot'''.
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| The '''Export Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
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| <br>
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| [[File:Rms manual top export troubleshoot dialog v1.png]]
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| <br>
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| '''Step by step Instructions'''
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| # Select device(s) for which troubleshoot file(s) you would like to download.
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| # Move your mouse pointer to the '''Actions''' menu and click '''Export Troubleshoot'''.
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| # You will get a confirmation pop-up window.
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| # Click the Confirm button.
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| # In the '''Status''' column click the link to download troubleshoot files.
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| [[File:RMS Actions Export Troubleshoot Complete v1.png]]
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| '''<span style="color:#0455a4"><big>Useful</big></span>'''
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| * You can easily download troubleshoot by clicking the file link.
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| * You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
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| [[File:Rms manual top backup troubleshoot v1.png]]
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| <br>
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| ==Reboot==
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| To '''Reboot''' device(s) selected from your device table go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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| Move your mouse pointer to the Top control '''Actions''' menu and select '''Reboot''' (Actions → Reboot).
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| The '''Reboot''' function is used to reboot devices selected from your device table.
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| [[File:Rmsdevices18.png|border|class=tlt-border]]
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| <br>
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| ===Instructions===
| |
| ----
| |
| # Select the device(s) that you wish to reboot.
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| # Move your mouse pointer to the Actions menu and click '''Reboot'''.
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| # You will get a pop-up asking whether you really want to reboot the selected device(s). If you're ready to proceed, click '''Confirm'''.
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| # The next pop-up box will display the status of each device.
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| | |
| If the reboot is successful in the Status column you will you will get a message:'''<span style="color:#6CAF8F">✔</span> Successfully Rebooted device.'''
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| | |
| '''<span style="color:#0455a4"><big>Important!</big></span>'''
| |
|
| |
|
| * Your device(s) will be unreachable for a few minutes and shown as ('''Offline''') in RMS.
| | {{Template:Rms manual management export event log}} |
| * When the <span style="color:#ed5846">⬤</span> red circle ('''Offline''') will change to <span style="color:#499c6c">⬤</span> green circle ('''Online''') the device(s) have been rebooted and now are fully operational.
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| | {{Template:Rms manual management export troubleshoot}} |
|
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| | {{Template:rms_manual_management_commands_reboot}} |
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| [[Category:RMS_Devices]] | | [[Category:RMS_Devices]] |
