RUTC50 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the RUTC50 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2025.08.21: eSIM Bootstrap capability

Starting from 2026 Q1, RUTC50 eSIM will include a bootstrap profile, which enables the download of an initial operational eSIM profile without requiring an additional internet connection.

Change Notification!

• As of 2025-11-24 an additional revision has been made to this PCN document: previous change date of 2025 Q4 was revised an is now 2026 Q1
  
• As of 2025-09-03, a revision has been made to this PCN document: clarification added that Bootstrap functionality is officially supported from firmware version RUTC_R_00.07.17.2 or newer.

PCN Number: PCN_RUTC50_esim_bootstrap_2025.08.21

Change description
Change type	eSIM service enhancement
Detailed description	• Addition of bootstrap profile to eSIM • Automated SIM switching functionality when no physical SIM is present and bootstrap profile is active • Device with active bootstrap profile will have access only to RMS (Remote Management System) with limited functionality and SM-DP server for downloading operational profile • Bootstrap profile has a 10 MB mobile data limit • Bootstrap profile is valid for 1 year, starting from the manufacturing date of the device Read the following eSIM Bootstrap guide to familiarize yourself with the functionality. Bootstrap functionality is officially supported from firmware version RUTC_R_00.07.17.2 or newer.
Change reasons	Simplified eSIM activation process and improved provisioning automation

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 *1****	No changes
Upcoming change date	2026 Q1

Change impact
Risk assessment	• Device initial provisioning workflows may require review or adjustment to account for the presence of a bootstrap profile • Installation procedures or automated deployment tools may need to be updated if they rely on predefined SIM behavior • Automatic SIM switching will be enabled only on devices shipped with a pre-installed bootstrap profile — existing devices with eSIM but no bootstrap profile will not exhibit any behavioral changes • Devices manufactured over 12 months prior to activation may be unable to use the bootstrap profile due to expiration
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. Learn more eSIM Bootstrap. For more detailed information, please contact your sales representative.

Supported country list

EMEA				APAC	AMERICAS	Territories / Special Regions
Albania	Austria	Belgium	Bulgaria	China	Brazil	Gibraltar
Croatia	Cyprus	Czech Republic	Denmark	Hong Kong	Canada	Guadeloupe
Estonia	Finland	France	Georgia	India	Colombia	Northern Mariana Islands
Germany	Greece	Hungary	Iceland	Indonesia	Costa Rica	Réunion
Ireland	Italy	Latvia	Liechtenstein	Malaysia	Mexico
Lithuania	Luxembourg	Malta	Montenegro	Singapore	United States of America
Netherlands	Norway	Poland	Portugal	Sri Lanka
Romania	Slovakia	Slovenia	South Africa	Taiwan
Spain	Sweden	Switzerland	United Kingdom	Vietnam
Egypt	Saudi Arabia	Kuwait	Qatar	Australia
Turkey	Tunisia

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the PDF version of this notification, click here.

2025.08.20: PR3P2AU3 accessory packaging changes

Beginning in September 2025, RUTC50 devices will come with a new eco packaging for PR3P2AU3 accesory.

PCN Number: PCN_RUTC50_PR4IO17K_Product_Accessory_2025.08.20_EN

Change description
Change type	Packaging
Detailed description	Starting in September 2025, RUTC50 devices will include an updated accessory packaging that uses environmentally friendly carton material (Carton box: 110×90×54 mm), replacing the previous plastic bag. The carton box packaging will have this additional information printed: minor technical information; QR codes; company information; certificate markings; EAN-13 barcode; Please note that this change will be implemented gradually, throughout a 2-month transitional period starting from September, 2025. During this period, your shipments of RUTC50 accesory PR3P2AU3 may consist of either the current packaging or the new one described above.
	Current packaging:	Updated packaging:
Change reasons	This change will lead to an improvement in the structural stability, impact resistance, and environmental impact reduction.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	N/A
Upcoming change date	2025, September

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2025.08.19: New Hardware Version

RUTC50 devices manufactured starting from Q4 2025 will include a new hardware version and will require firmware version RUTC_R_00.07.14 or newer to function properly.

PCN Number: PCN_New_Hardware_Version_RUTC50_2025_08_19_EN

Change description
Change type	Hardware
Detailed description	Starting from Q4 2025, RUTC50 devices will be manufactured with a new hardware version, identified by product code RUTC50 *1****. The new hardware requires firmware version RUTC_R_00.07.14 or newer to ensure full functionality and compatibility. Previous firmware versions are not supported with the new hardware. Key Hardware Changes: eSIM module installed by default RAM increased from 512MB DDR3 to 1GB, DDR4 Storage expanded from 512 MB NAND  to 8 GB eMMC Transition Period: The current RUTC50 hardware version (existing product codes) will remain available and can be ordered until 2025-12, tentatively. From Q4 2025 until 2025-12, both hardware versions will be manufactured and available for ordering. After 2025-12, only the new hardware version (RUTC50 *1****) will be manufactured and shipped.
Change reasons	Improved hardware version

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	RUTC50 *1****
Upcoming change date	2025-12

Change impact
Risk assessment	All risks are firmware-related. It is strongly advised to test firmware release RUTC_R_00.07.14 or newer on the updated RUTC50 hardware version devices. Please note: This product change notification does not affect previously manufactured RUTC50 devices. New order code (RUTC50 *1****) have been created for the new hardware version, please review them here
Suggested implementation plan	Firmware downloads for the device can be found here. For further information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification – Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2025.04.22: Transition to HTTPS protocol RutOS 7.15

With the release of RutOS version 7.15 in Q2 2025, RUTC50 devices will disable the HTTP protocol and enable HTTPS Redirect by default to enhance WebUI and API communication security.

PCN Number: PCN_Transition_HTTPS_RUTC50_2025_04_22

Change description
Change type	RutOS Security Enhancement
Detailed description	With the release of RutOS version 7.15 firmware, the device's WebUI and API default communication methods will change. The HTTP protocol will be changed to HTTPS (only) in default configuration for security reasons and complying with security standards. The "HTTPS Redirect" functionality will be enabled by default so all HTTP requests will be automatically redirected through the HTTPS channel.
Change reasons	To enhance security measures and comply with security standards by eliminating unsecured HTTP protocol usage.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	All	No changes
Upcoming change date	Q2 2025

Change impact
Risk assessment	Users may receive a browser warning indicating that the connection is not secure due to the use of a self-signed certificate in HTTPS. API users may experience issues depending on the tools they use to communicate with the API, as some may not support HTTPS, self-signed certificates or the tooling may have to be reconfigured to adapt to these changes.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. URL1 URL2 For more detailed information, please contact your sales representative. API users should update their tools and scripts to support HTTPS communication and handle self-signed certificates.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the PDF version of this notification, click here.

2025.03.25: Firmware Upgrade Path for RUTC50

All RUTC50 devices running firmware versions older than RutOS 7.11.1 cannot directly upgrade to firmware version RutOS 7.14 or newer. Therefore, firmware versions 7.11.1 to 7.13.X serve as intermediate upgrade steps.

PCN Number: PCN_Firmware_Upgrade_RUTC50_2025_03_25_EN

Change description
Change type	Firmware Upgrade Path
Detailed description	RUTC50 devices running firmware versions older than RutOS 7.11.1 cannot directly upgrade to firmware version RutOS 7.14 or newer. Therefore, firmware versions 7.11.1 to 7.13.X serve as intermediate upgrade steps. Detailed Upgrade Path: RUTC50 devices currently running firmware versions older than 7.11.1 must first upgrade to an intermediate firmware version (7.11.1 to 7.13.X) before proceeding to 7.14 or newer versions. Firmware-Over-The-Air (FOTA): Devices running firmware older than 7.11.1 will be offered the latest available intermediate firmware (7.13.X). Devices already running intermediate firmware versions (7.11.1 - 7.13.X) will be offered the most recent firmware available.
Change reasons	Facilitates future functionality

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	No changes
Upcoming change date	2025 Q2 with the release of RutOS 7.14

Change impact
Risk assessment	All risks are firmware-related. It is strongly advised to test the upgrade process with the appropriate intermediate firmware releases on RUTC50 devices.
Suggested implementation plan	Firmware downloads for the device can be found here. For further information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification – Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2025.03.19: Mass Packaging changes

Beginning in March 2025, the mass packaging for RUTC50 will updated with the following changes.

PCN Number: PCN_RUTC50_Mass Packaging changes_2025.03.19_EN

Change description
Change type	Packaging changes
Detailed description	Starting in March 2025, the mass packaging box for the RUTC50 will be updated as follows: New box dimensions: 360 × 315 × 185 mm (previously 390 × 185 × 185 mm). Increased shipping quantity: Each packaging box will now contain 20 units instead of the previous 10 units. Individual packaging: Every RUTC50 unit will now be packed in an individual box before being placed in the packaging box. The visuals below do not represent the actual product packaging; they are for reference purposes only.
	Current packaging:	Updated packaging:
	This change effects only mass packaging codes.
Change reasons	Enhanced Product Protection: Individual packaging ensures better protection during handling and transit. Sustainability & Waste Reduction: Optimized packaging reduces material waste and improves overall environmental sustainability.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50200500 Custom order codes that uses standard mass packaging	N/A
Upcoming change date	2025 March

Change impact
Risk assessment	The updated packaging may require adjustments in warehouse storage and handling processes due to the new dimensions and increased SPQ. Shipping logistics will need to account for the new box size when calculating freight and storage. No impact on product functionality or technical specifications.
Suggested implementation plan	Inform relevant warehouse and logistics personnel about the packaging changes. Adjust storage planning to accommodate the new box dimensions and increased SPQ. Ensure that handling procedures account for individual product boxes within the transportation box. If necessary, contact your sales representative for further guidance and support.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2025.02.25: Mobile and I/O POST/GET Service Removal with RutOS 7.14

With the release of RutOS version 7.14, support for the RUTC50 POST/GET service will be discontinued to enhance security while maintaining device functionality through alternative methods.

PCN Number: PCN_RUTOS 7.14_POST_GET_Removal_RUTC50_2025_02_25_EN

Change description
Change type	Firmware change
Detailed description	With the introduction of RutOS 7.14, the Mobile POST/GET and I/O POST/GET services will be removed from the firmware and will no longer be available in the package manager. These legacy services had security concerns, and their removal ensures a more robust security framework for the device. However, users will still be able to achieve the same functionalities using the device's API, which provides a more secure and efficient way to interact with the system.
Change reasons	Enhanced Security: Removing these services mitigates potential security risks and improves overall system integrity. Improved API Support: Users can leverage the API for secure and flexible data handling without relying on deprecated methods. The change aligns with modern security protocols and best practices in remote device management.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	No changes
Upcoming change date	2025 Q2, with the release of RutOS 7.14

Change impact
Risk assessment	Clients using Mobile POST/GET and I/O POST/GET services will need to transition to API-based methods. Some automation processes relying on these legacy services may require reconfiguration API documentation and support resources will be available to facilitate a smooth transition.
Suggested implementation plan	Test API-based interactions before the transition to ensure compatibility. Review the API documentation: https://developers.teltonika-networks.com/ Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2025.02.24: Implementation of Read-Only System Files in RutOS 7.14

With the release of RutOS version 7.14 in Q2 2025, in RUTC50 devices will implement read-only permissions for critical system files by default. The new read-only configuration ensures a more secure and stable environment, though it may affect those who perform non-standard operations.

PCN Number: PCN_read_only_system_RUTC50_2025_02_24

Change description
Change type	RutOS System Integrity Enhancement
Detailed description	With the release of RutOS version 7.14, the device’s critical system files will become read-only by default. This prevents unauthorized or accidental modifications that could damage the system’s integrity. Standard users operating within typical parameters should not be affected, while those who rely on direct file alterations will need to adjust their workflows. Custom firmware options are expected to allow reverting to a more flexible configuration if required.
Change reasons	To maintain system integrity, enhance reliability, and prevent unintended damage to core files.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	No changes
Upcoming change date	Q2 2025

Change impact
Risk assessment	Customers performing direct system-level modifications may need to adjust their procedures. Standard end-users, who do not rely on altering critical system files, are unlikely to be affected. Custom firmware solutions can restore file-level flexibility if required.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative. Review current workflows and identify any reliance on direct system file modifications. Consider using custom firmware builds if continued system-level customization is necessary.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the PDF version of this notification, click here.

2025.02.20: WebUI Mode Update with RutOS 7.13

With the release of RutOS version 7.13, RUTC50 the WebUI will undergo changes to enhance user experience and accessibility.

PCN Number: PCN_RUTOS_CHANGE_RUTC50_2025_02_20_EN

Change description
Change type	Firmware change
Detailed description	Previously, the WebUI provided two separate modes: Basic Mode and Advanced Mode. With the introduction of RutOS 7.13, these two modes will be merged into a unified interface, where users will have access to all settings within one mode.
Change reasons	Improved Usability: A single mode simplifies navigation and enhances user-friendliness. Increased Accessibility: All essential settings remain available without needing to switch between modes. Optimized User Experience: A streamlined design enhances efficiency and ease of use. User-Driven Enhancement: This change is based on user feedback, aiming to create a more intuitive and accessible WebUI experience.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 ******	No changes
Upcoming change date	2025 Q2, with the release of RutOS 7.13

Change impact
Risk assessment	Users accustomed to switching between Basic and Advanced Mode may require time to adapt to the unified interface. Settings will now be presented in a single, continuous view rather than separated into different modes. Minor learning curve for users transitioning from previous WebUI versions.
Suggested implementation plan	Review the unified WebUI mode and familiarize yourself with having all settings available. Refer to the updated user documentation and support resources for guidance. Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.11.22: Device Housing - Engraving/Labeling changes

Starting from December 2024, RUTC50 devices will be produced with top and bottoms stickers.

PCN Number: PCN_Housing_Engraving.Labeling_RUTC50_2024.11.22_EN

Change description
Change type	Visual Changes
Detailed description	The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected. Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of RUTC50 may consist of either the current design or the new one described above.
Change reasons	Reducing the risk for client to receive lower quality engraving on the housing.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 *****	No changes
Upcoming change date	December 1st, 2024

Change impact
Risk assessment	No risk factors are associated with this change. Please note: this product change notification does not affect any previous RUTC50 devices, except new RUTC50 devices that will be manufactured with this change.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.09.18: EAN Code Change

Starting from October 1st 2024, new order codes created will have their own unique EAN codes.

PCN Number: PCN_EAN_Code_Change_RUTC50_2024.09.18_EN

Change description
Change type	Logistics change
Detailed description	The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons	Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.

Affected products information
Model	Affected order codes	Order code changes
RUTC50	RUTC50 *****	No changes
Upcoming change date	October 1st, 2024

Change impact
Risk assessment	Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.