Changes

For a more detailed description, refer to this guide: '''[[How to enable remote access for RMS on the router?]]'''

For a more detailed description, refer to this guide: '''[[How to enable remote access for RMS on the router?]]'''

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* Bad Network Time Protocol Settings (NTP). If the router's time and date are extremely of the mark (10 year discrepancy, for example), it may cause the router to not be able to connect to RMS. To check NTP settings, login to your router's WebUI and navigate to '''[[NTP|Services → NTP]]'''. If you see any discrepancies, make sure to set the right time zone or synchronize the router's time with you web browser.

* '''Bad Network Time Protocol (NTP) settings''' . If the router's time and date are extremely of the mark (10 year discrepancy, for example), it may cause the router to not be able to connect to RMS. To check NTP settings, login to your router's WebUI and navigate to '''[[NTP|Services → NTP]]'''. If you see any discrepancies, make sure to set the right time zone or synchronize the router's time with you web browser.

[[File:How to check ntp settings.png]]

[[File:How to check ntp settings.png]]

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* Expired licenses or monitoring turned OFF. Please make sure that you have the right amount of RMS licenses and see if monitoring is on for that particular device in the '''Pools → Devices''' page:

* '''Expired licenses''' or monitoring turned OFF. Please make sure that you have the right amount of RMS licenses and see if monitoring is on for that particular device in the '''Pools → Devices''' page:

[[File:Rms pools devices turn monitoring on off 3.png|1150px]]

[[File:Rms pools devices turn monitoring on off 3.png|1150px]]