AT&T 3G Network shutdown information: Difference between revisions
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You must upgrade the affected devices (table below) to the latest firmware before '''February 22nd, 2022'''. Failing to execute the following action will leave your devices unable to use mobile data connection. | '''You must upgrade the affected devices''' (table below) to the latest firmware before '''February 22nd, 2022'''. Failing to execute the following action will leave your devices unable to use mobile data connection. | ||
== Affected products == | == Affected products == | ||
| Line 20: | Line 20: | ||
| RUT24001**** | | RUT24001**** | ||
| Quectel EC25-A | | Quectel EC25-A | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
| rowspan="3" | RUT2_R_00.07.01.2 | | rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/8/85/RUT2_R_00.07.01.2_WEBUI.bin RUT2_R_00.07.01.2] | ||
|- | |- | ||
| RUT24007**** | | RUT24007**** | ||
| Quectel | | Quectel EC25-G | ||
| | | '''EC25GGBR07A07M2G<br />EC25GGBR07A08M2G''' | ||
'''EC25GGBR07A02M1G''' | |||
|- | |- | ||
| RUT2400A**** | | RUT2400A**** | ||
| Quectel EC25-AF | | Quectel EC25-AF | ||
| EC25AFFAR07A08M4G | | '''EC25AFFAR07A08M4G''' | ||
|- | |- | ||
| RUT360 | | RUT360 | ||
| RUT3601***** | | RUT3601***** | ||
| Quectel EG06-A | | Quectel EG06-A | ||
| EG06ALAR02A07M4G | | '''EG06ALAR02A07M4G''' | ||
| RUT36X_R_00.07.01.2 | | [https://wiki.teltonika-networks.com/wikibase/images/e/ec/RUT36X_R_00.07.01.2_WEBUI.bin RUT36X_R_00.07.01.2] | ||
|- | |- | ||
| RUT950 | | RUT950 | ||
| RUT950JG1*** | | RUT950JG1*** | ||
| Quectel EC25-A | | Quectel EC25-A | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
| RUT9XX_R_00.06.08.6 | | [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)] | ||
|- | |- | ||
| rowspan="3" | RUT950 | | rowspan="3" | RUT950 | ||
| RUT950V02*** | | RUT950V02*** | ||
| Quectel | | Quectel EC25-G | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
| rowspan="3" | RUT9_R_00.07.01.2 | | rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2] | ||
|- | |- | ||
| RUT950J02*** | | RUT950J02*** | ||
| Quectel EC25-A | | Quectel EC25-A | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
|- | |- | ||
| RUT950W02*** | | RUT950W02*** | ||
| Quectel EC25-AF | | Quectel EC25-AF | ||
| EC25AFFAR07A08M4G | | '''EC25AFFAR07A08M4G''' | ||
|- | |- | ||
| rowspan="2" | RUT955 | | rowspan="2" | RUT955 | ||
| RUT955J7V*** | | RUT955J7V*** | ||
| Quectel EC25-A | | Quectel EC25-A | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
| rowspan="2" | RUT9XX_R_00.06.08.6 | | rowspan="2" | [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)] | ||
|- | |- | ||
| RUT955V7V*** | | RUT955V7V*** | ||
| Quectel | | Quectel EC25-G | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
|- | |- | ||
| rowspan="3" | RUT955 | | rowspan="3" | RUT955 | ||
| RUT955J03*** | | RUT955J03*** | ||
| Quectel EC25-A | | Quectel EC25-A | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
| rowspan="3" | RUT9_R_00.07.01.2 | | rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2] | ||
|- | |- | ||
| RUT955V03*** | | RUT955V03*** | ||
| Quectel | | Quectel EC25-G | ||
| EC25AFAR02A06M4G<br /> | | '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G''' | ||
|- | |- | ||
| RUT955W03*** | | RUT955W03*** | ||
| Quectel EC25-AF | | Quectel EC25-AF | ||
| EC25AFFAR07A08M4G | | '''EC25AFFAR07A08M4G''' | ||
|- | |- | ||
| RUTX09 | | RUTX09 | ||
| RUTX091***** | | RUTX091***** | ||
| Quectel EG06-A | | Quectel EG06-A | ||
| EG06ALAR02A07M4G | | '''EG06ALAR02A07M4G''' | ||
| RUTX_R_00.07.01.2 | | [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2] | ||
|- | |- | ||
| RUTX11 | | RUTX11 | ||
| RUTX111***** | | RUTX111***** | ||
| Quectel EG06-A | | Quectel EG06-A | ||
| EG06ALAR02A07M4G | | '''EG06ALAR02A07M4G''' | ||
| RUTX_R_00.07.01.2 | | [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2] | ||
|- | |- | ||
| RUTX12 | | RUTX12 | ||
| RUTX121***** | | RUTX121***** | ||
| Quectel EG06-A | | Quectel EG06-A | ||
| EG06ALAR02A07M4G | | '''EG06ALAR02A07M4G''' | ||
| RUTX_R_00.07.01.2 | | [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2] | ||
|- | |- | ||
| RUTXR1 | | RUTXR1 | ||
| RUTXR11***** | | RUTXR11***** | ||
| Quectel EG06-A | | Quectel EG06-A | ||
| EG06ALAR02A07M4G | | '''EG06ALAR02A07M4G''' | ||
| RUTX_R_00.07.01.2 | | [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2] | ||
|} | |} | ||
== Once | |||
''If your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual'' | |||
== How to update the firmware of Teltonika Networks Device == | |||
Following actions must be taken manually: | |||
# Download corresponding firmware for your device from the table above. | |||
# In the WebUI, navigate to '''System > Firmware''' and upload the downloaded firmware. | |||
# Once uploaded - initiate the upgrade/update process and give your device some time to finish it. | |||
== Once device's firmware is updated == | |||
Following actions will be performed automatically: | Following actions will be performed automatically: | ||
# Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires '''Mobile Data connection''' to be successful. | # Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires '''Mobile Data connection''' to be successful. | ||
# Subsequent automatic update of LTE Modem firmware on your Teltonika device. | # Subsequent automatic update of LTE Modem firmware on your Teltonika device. | ||
<span style="color:#ff0000">'''IMPORTANT:''' '''''when using Legacy firmware (older than RUTOS v07.xx.xx)''''' this process works '''only''' via Mobile Data Connection, i.e. '''router''' '''must''' '''use Mobile WAN''' as opposed to Wired or Wifi WAN.</span> | |||
WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished. | WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished. | ||
| Line 123: | Line 135: | ||
'''Your device is now back to | '''Your device is now back to usual functionality!''' | ||
== What do I need to know about this firmware update?== | == What do I need to know about this firmware update?== | ||
Latest revision as of 13:48, 15 March 2022
As of February 22nd, 2022, AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.
What actions do I need to take?
While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to make sure that 4G/LTE Category 1, 3 and 4 devices in the U.S could still connect to 4G even after the scheduled sunset.
You must upgrade the affected devices (table below) to the latest firmware before February 22nd, 2022. Failing to execute the following action will leave your devices unable to use mobile data connection.
Affected products
| Product group | Product code | Modem | Modem FW version | New Teltonika Firmware download |
|---|---|---|---|---|
| RUT240 | RUT24001**** | Quectel EC25-A | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G |
RUT2_R_00.07.01.2 |
| RUT24007**** | Quectel EC25-G | EC25GGBR07A07M2G EC25GGBR07A08M2G EC25GGBR07A02M1G | ||
| RUT2400A**** | Quectel EC25-AF | EC25AFFAR07A08M4G | ||
| RUT360 | RUT3601***** | Quectel EG06-A | EG06ALAR02A07M4G | RUT36X_R_00.07.01.2 |
| RUT950 | RUT950JG1*** | Quectel EC25-A | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G |
RUT9XX_R_00.06.08.6 (Legacy) |
| RUT950 | RUT950V02*** | Quectel EC25-G | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G |
RUT9_R_00.07.01.2 |
| RUT950J02*** | Quectel EC25-A | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G | ||
| RUT950W02*** | Quectel EC25-AF | EC25AFFAR07A08M4G | ||
| RUT955 | RUT955J7V*** | Quectel EC25-A | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G |
RUT9XX_R_00.06.08.6 (Legacy) |
| RUT955V7V*** | Quectel EC25-G | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G | ||
| RUT955 | RUT955J03*** | Quectel EC25-A | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G |
RUT9_R_00.07.01.2 |
| RUT955V03*** | Quectel EC25-G | EC25AFAR02A06M4G EC25AFAR05A04M4G EC25AFAR05A07M4G EC25EFAR02A06M4G EC25EFAR02A08M4G | ||
| RUT955W03*** | Quectel EC25-AF | EC25AFFAR07A08M4G | ||
| RUTX09 | RUTX091***** | Quectel EG06-A | EG06ALAR02A07M4G | RUTX_R_00.07.01.2 |
| RUTX11 | RUTX111***** | Quectel EG06-A | EG06ALAR02A07M4G | RUTX_R_00.07.01.2 |
| RUTX12 | RUTX121***** | Quectel EG06-A | EG06ALAR02A07M4G | RUTX_R_00.07.01.2 |
| RUTXR1 | RUTXR11***** | Quectel EG06-A | EG06ALAR02A07M4G | RUTX_R_00.07.01.2 |
If your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual
How to update the firmware of Teltonika Networks Device
Following actions must be taken manually:
- Download corresponding firmware for your device from the table above.
- In the WebUI, navigate to System > Firmware and upload the downloaded firmware.
- Once uploaded - initiate the upgrade/update process and give your device some time to finish it.
Once device's firmware is updated
Following actions will be performed automatically:
- Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires Mobile Data connection to be successful.
- Subsequent automatic update of LTE Modem firmware on your Teltonika device.
IMPORTANT: when using Legacy firmware (older than RUTOS v07.xx.xx) this process works only via Mobile Data Connection, i.e. router must use Mobile WAN as opposed to Wired or Wifi WAN.
WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.
If the LTE Modem upgrade is complete, you will get following message:
Your device is now back to usual functionality!
What do I need to know about this firmware update?
- LTE Modem firmware flashing duration is around 15-30 minutes
- Do not turn off the device
- During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
- No Mobile Data connection, SMS, call functions;
- Possible WebUI issues;
- If update has failed, LTE Modem firmware download and reflash procedure will start again at next power cycle for RUTOS, and on network / modem restart for Legacy firmware devices.