TAP200 Maintenance

The information in this page is updated in accordance with firmware version TAP200_R_00.07.10.2.

Summary

This page is an overview of the Maintenance section of TAP200 devices.

Backup

Summary

The Backup page is used to generate configuration backup files or upload existing ones to the device. This chapter is an overview of the Backup page in TAP200 devices.

Create backup

The Backup configuration section is used to generate and download a file which stores the current device configuration. The backup file can later be uploaded to the same device or another device of the same type (product codes must match).

This section contains MD5, SHA256 checksum fields generated from latest downloaded backup file, 'Encrypt' option and the 'Download' button to generate and download the device configuration backup file.

Upload backup

The Restore configuration section is used to upload a configuration file that was taken from this device or another device of the same type.

Turn on 'Encrypted' if backup file was previously encrypted and click the 'Browse' button to select a backup file from your computer and click the 'Upload archive' button to apply the selected configuration on to this device.

Important notes:

• Password will be used when extracting formatted 7z or zip archive to gain access to a tar file.
• Backup files can be uploaded only if they are taken from an identical device (identical Product code (can be checked in the Status → System page)) with identical or older firmware.
• It is important to remember that the backup file not only changes the device configuration, but also the password. If you are unsure of the backup file's password, you may want to reconsider uploading it because you may lose access to device.

Backup Security Check

---

After uploading a backup file your device will calculate checksums for uploaded file and display them. If this backup file was the latest downloaded in your device then you can compare these checksums with the ones in your Create backup section to verify backup's integrity.

If everything is in order click Proceed to restore configuration to backup.

Troubleshoot

Logging Settings

---

The Logging Settings section is used to configure how and where the device stores system log data. The system log is a file that contains information on various system related events and is useful to engineers for troubleshooting the device.

Field	Value	Description
System log buffer size	integer; default: 128	System log buffer size in kibibytes (KiB).
External system log server Hostname	host:port; default: none	IP address/host and port of an external server that will be used to store device logs.
External system log server Protocol	UDP | TCP; default: UDP	Communication protocol used by the external log server.
Save log in	RAM memory | Flash memory; default: RAM memory	Specifies which type of memory to use for storing system logs.
System log file size	integer [10..500]; default: 200	Maximum size (in kilobytes) of a log file. When threshold is reached, log rotation is performed. Can be set to value from 10kB to 500kB. Smaller the file, larger amount of old logs is saved.
Compress	off | on; default: off	Compress old rotated logs using GZ format.
Delete	- (interactive button)	Deletes log file from router.
Show hostname	off | on; default: off	Show hostname instead of IP address in syslog.

Troubleshoot

---

The Troubleshoot section is used to download various files that contain information used for troubleshooting the device. Refer to the figure and table below for information on the Troubleshoot page.

Field	Value	Description
System log	- (interactive button)	Displays the contents of the device system log file. The system log contains records of various system related events, such as starts/stops of various services, errors, reboots, etc.
Kernel log	- (interactive button)	Displays the contents of the device kernel log file. The kernel log contains records of various events related to the processes of the operating system (OS).
Encrypt	off | on; default: off	Turn on AES 256 encryption and archive Troubleshoot file using zip format.
Password	string; default: none	Password that will be used to encrypt Troubleshoot file. It will have to be provided when extracting formatted zip archive to gain access to a tar file.
Troubleshoot file	- (interactive button)	Downloads the device Troubleshoot file. It contains the device configuration information, logs and some other files. When requesting support, it is recommended to always provide the device Troubleshoot file to Teltonika engineers for analysis.

Diagnostics

---

The Diagnostics section is used to execute simple network diagnostic tests, including ping, traceroute and nslookup.

Field	Value	Description
Method	Ping | Traceroute | Nslookup; default: Ping	Selects diagnostic method. Ping - sends ICMP requests to the specified address. Traceroute - displays the path that packets have to take in order to reach the specified address. Nslookup - obtains domain name address and IP address mapping information.
Protocol	IPv4 | IPv6; default: IPv4	Selects IP address family for diagnostic test.
Address	ip | host; default: none	IP address or hostname on which the diagnostic test will be performed.
Perform	-(interactive button)	Performs diagnostic test when clicked.

Events Log

Summary

The Events Log page contains information on various device related events. This article is an overview of the Events Log page for TAP200 routers.

All Events

---

The All Events page contains a chronological list of various events related to the device. The figure below is an example of the Events Log section:

General Events

---

The General Events page contains a chronological list of general events related to the device. The figure below is an example of the Events Log section:

System Events

---

The System Events page contains a chronological list of system events related to the device. The figure below is an example of the Events Log section:

Network Events

---

The Netwrok Events page contains a chronological list of network events related to the device. The figure below is an example of the Events Log section:

Connections Events

---

The Connections Events page contains a chronological list of connections events related to the device. The figure below is an example of the Events Log section:

CLI

Summary

The CLI or Command-line interface functionality allows you to enter and execute Linux commands within the device. This manual page provides an overview of the CLI page in TAP200 devices.

CLI

The RutOS CLI is a console interface similar to the Linux Terminal program. Use the following credentials to log in:

• Username: root
• Password: device's password

If the login was successful, you should be greeted with a window similar to this:

Reset Settings

Reset settings

The Reset settings page is used for restoring device's configuration.

Reset type	Value	Description
System settings	-(single select)	Resets all configuration except RMS data, mdcollect database, logs and PIN code.
Factory defaults	-(single select)	Resets device to factory configuration.
User's default configuration*	-(single select)	Resets device to user's default configuration.

*This button will be greyed out until you have created a User's default configuration.

Create user's default configuration

The Create user's default configuration section is used to create or delete a file which stores current device configuration. The default configuration can later be loaded in Reset settings page or via reset button.

Click the 'Create' button to generate default configuration file from your current device configuration.