AT&T 3G Network shutdown information: Difference between revisions

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As of February 22nd, 2022 AT&T clients will no longer be able to access the mobile network through 3G frequencies as they’re being shut down. More and more operators across the globe are completing their 5G infrastructure and closing less used cellular frequencies in exchange to provide the best possible internet surfing experience to the users.  
As of '''February 22nd, 2022''', AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.  


=== So, what happens to my Teltonika Networks devices? ===
== What actions do I need to take? ==
3G will still be available as an option of technology to use with all other operators, but with AT&T it will no longer be effective.  
While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to make sure that 4G/LTE Category 1,  3 and 4 devices in the U.S could still connect to 4G even after the scheduled sunset.


Firmware for each compatible device will be released to ensure the stability and to fit regulation changes.


=== What actions do I need to take? ===
'''You must upgrade the affected devices''' (table below) to the latest firmware before '''February 22nd, 2022'''. Failing to execute the following action will leave your devices unable to use mobile data connection.
Make sure your devices are updated to following versions in order to successfully continue using AT&T services after February 22nd, 2022:


For RUTOS capable devices: '''07.01.2'''
== Affected products ==


For RUT9XX legacy users: '''06.08.6'''
{| class="wikitable" style="text-align:center; vertical-align:middle; background-color:#ffffff;"
|- style="font-weight:bold;"
! Product group
! Product code
! Modem
! Modem FW version
! New Teltonika Firmware download
|-
| rowspan="3" | RUT240
| RUT24001****
| Quectel EC25-A
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/8/85/RUT2_R_00.07.01.2_WEBUI.bin RUT2_R_00.07.01.2]
|-
| RUT24007****
| Quectel EC25-G
| '''EC25GGBR07A07M2G<br />EC25GGBR07A08M2G'''
'''EC25GGBR07A02M1G'''
|-
| RUT2400A****
| Quectel EC25-AF
|  '''EC25AFFAR07A08M4G'''
|-
| RUT360
| RUT3601*****
| Quectel EG06-A
| '''EG06ALAR02A07M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/e/ec/RUT36X_R_00.07.01.2_WEBUI.bin RUT36X_R_00.07.01.2]
|-
| RUT950
| RUT950JG1***
| Quectel EC25-A
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
|-
| rowspan="3" | RUT950
| RUT950V02***
| Quectel EC25-G
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
|-
| RUT950J02***
| Quectel EC25-A
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|-
| RUT950W02***
| Quectel EC25-AF
| '''EC25AFFAR07A08M4G'''
|-
| rowspan="2" | RUT955
| RUT955J7V***
| Quectel EC25-A
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="2" | [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
|-
| RUT955V7V***
| Quectel EC25-G
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|-
| rowspan="3" | RUT955
| RUT955J03***
| Quectel EC25-A
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
|-
| RUT955V03***
| Quectel EC25-G
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|-
| RUT955W03***
| Quectel EC25-AF
| '''EC25AFFAR07A08M4G'''
|-
| RUTX09
| RUTX091*****
| Quectel EG06-A
| '''EG06ALAR02A07M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|-
| RUTX11
| RUTX111*****
| Quectel EG06-A
| '''EG06ALAR02A07M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|-
| RUTX12
| RUTX121*****
| Quectel EG06-A
| '''EG06ALAR02A07M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|-
| RUTXR1
| RUTXR11*****
| Quectel EG06-A
| '''EG06ALAR02A07M4G'''
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|}


For RUT24X legacy users: '''1.14.5'''


''If  your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual''


[[FW & SDK Downloads|Latest firmware versions could be found here]]
== How to update the firmware of Teltonika Networks Device ==
Following actions must be taken manually:


<br><br><br>If you have updated your device and it's AT&T version - these devices will go into modem upgrading mode. Banner on top will indicate if the modem upgrade is still in progress or finished.
# Download corresponding firmware for your device from the table above.
# In the WebUI, navigate to '''System > Firmware''' and upload the downloaded firmware.
# Once uploaded - initiate the upgrade/update process and give your device some time to finish it.


[[File:Screenshot 20from 202021-11-23 2013-28-05.png|left|thumb|996x996px]]
== Once device's firmware is updated ==


<br><br>
Following actions will be performed automatically:
# Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires '''Mobile Data connection''' to be successful.
# Subsequent automatic update of LTE Modem firmware on your Teltonika device.
<span style="color:#ff0000">'''IMPORTANT:''' '''''when using Legacy firmware (older than RUTOS v07.xx.xx)''''' this process works '''only''' via Mobile Data Connection, i.e. '''router''' '''must''' '''use Mobile WAN''' as opposed to Wired or Wifi WAN.</span>


WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.


[[File:Networking Modem upgrade in progress.png|996px]]


If the LTE Modem upgrade is complete, you will get following message:


<br>
[[File:Networking Modem upgrade finished.png|995px]]
<br>


<br><br><br><br><br>If modem upgrade is finished, you will get this message in the banner:


[[File:Screenshot 20from 202021-11-23 2013-31-29 (1).png|left|thumb|995x995px]]
'''Your device is now back to usual functionality!'''


== What do I need to know about this firmware update?==


 
* LTE Modem firmware flashing duration is around 15-30 minutes
 
* Do not turn off the device
 
* During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
                                                     
** No Mobile Data connection, SMS, call functions;
 
** Possible WebUI issues;
<br><br><br><br><br><br>'''Please note that modem upgrading process can take up to 15-30 minutes and you may experience:'''
* If update has failed, LTE Modem firmware download and reflash procedure will start again at next power cycle for RUTOS, and on network / modem restart for Legacy firmware devices.
 
* Functional instabilities in WebUI.
* Modem not working.
* Visual artifacts in WebUI.
 
 
'''Make sure to keep the device powered on during this whole process.'''

Latest revision as of 13:48, 15 March 2022

As of February 22nd, 2022, AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.

What actions do I need to take?

While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to make sure that 4G/LTE Category 1, 3 and 4 devices in the U.S could still connect to 4G even after the scheduled sunset.


You must upgrade the affected devices (table below) to the latest firmware before February 22nd, 2022. Failing to execute the following action will leave your devices unable to use mobile data connection.

Affected products

Product group Product code Modem Modem FW version New Teltonika Firmware download
RUT240 RUT24001**** Quectel EC25-A EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G 		RUT2_R_00.07.01.2
RUT24007**** Quectel EC25-G EC25GGBR07A07M2G
EC25GGBR07A08M2G

EC25GGBR07A02M1G

RUT2400A**** Quectel EC25-AF EC25AFFAR07A08M4G
RUT360 RUT3601***** Quectel EG06-A EG06ALAR02A07M4G RUT36X_R_00.07.01.2
RUT950 RUT950JG1*** Quectel EC25-A EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G 		RUT9XX_R_00.06.08.6 (Legacy)
RUT950 RUT950V02*** Quectel EC25-G EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G 		RUT9_R_00.07.01.2
RUT950J02*** Quectel EC25-A EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G
RUT950W02*** Quectel EC25-AF EC25AFFAR07A08M4G
RUT955 RUT955J7V*** Quectel EC25-A EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G 		RUT9XX_R_00.06.08.6 (Legacy)
RUT955V7V*** Quectel EC25-G EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G
RUT955 RUT955J03*** Quectel EC25-A EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G 		RUT9_R_00.07.01.2
RUT955V03*** Quectel EC25-G EC25AFAR02A06M4G
EC25AFAR05A04M4G
EC25AFAR05A07M4G
EC25EFAR02A06M4G
EC25EFAR02A08M4G
RUT955W03*** Quectel EC25-AF EC25AFFAR07A08M4G
RUTX09 RUTX091***** Quectel EG06-A EG06ALAR02A07M4G RUTX_R_00.07.01.2
RUTX11 RUTX111***** Quectel EG06-A EG06ALAR02A07M4G RUTX_R_00.07.01.2
RUTX12 RUTX121***** Quectel EG06-A EG06ALAR02A07M4G RUTX_R_00.07.01.2
RUTXR1 RUTXR11***** Quectel EG06-A EG06ALAR02A07M4G RUTX_R_00.07.01.2


If your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual

How to update the firmware of Teltonika Networks Device

Following actions must be taken manually:

  1. Download corresponding firmware for your device from the table above.
  2. In the WebUI, navigate to System > Firmware and upload the downloaded firmware.
  3. Once uploaded - initiate the upgrade/update process and give your device some time to finish it.

Once device's firmware is updated

Following actions will be performed automatically:

  1. Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires Mobile Data connection to be successful.
  2. Subsequent automatic update of LTE Modem firmware on your Teltonika device.

IMPORTANT: when using Legacy firmware (older than RUTOS v07.xx.xx) this process works only via Mobile Data Connection, i.e. router must use Mobile WAN as opposed to Wired or Wifi WAN.

WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.

If the LTE Modem upgrade is complete, you will get following message:




Your device is now back to usual functionality!

What do I need to know about this firmware update?

  • LTE Modem firmware flashing duration is around 15-30 minutes
  • Do not turn off the device
  • During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
    • No Mobile Data connection, SMS, call functions;
    • Possible WebUI issues;
  • If update has failed, LTE Modem firmware download and reflash procedure will start again at next power cycle for RUTOS, and on network / modem restart for Legacy firmware devices.
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