Template:PCN RutOS 7.7

2024.02.22: Reset change RutOS 7.7

With the release of RutOS version 7.7, XXX device will experience changes related to the security of the device.

PCN Number: PCN_RUTOS_7.7_RESET_CHANGE_2024_02_22_EN

Change description
Change type	Firmware change
Detailed description	Previously, during device resets, logs, and SIM PIN settings remained unchanged. However, starting with Firmware Version 7.7, all devices will uniformly reset logs and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and similar mechanisms, will remain unimpacted by this adjustment.
Change reasons	Increasing security.

Affected products information
Model	Affected order codes	Order code changes
XXXXXX	XXXXXX *****	No changes
Upcoming change date	2024 Q2, with the release of RutOS 7.7

Change impact
Risk assessment	The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts. Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.