Template:PCN RutOS 7.7: Difference between revisions

From Teltonika Networks Wiki
Line 1: Line 1:
==2024.02.22: Reset button functionality change RutOS 7.7==
==2024.03.08: Reset button functionality change RutOS 7.07==


With the release of RutOS version 7.7, XXX device will experience changes related to the security improvements of the device.
With the release of RutOS version 7.07, XXXXXX device will experience changes related to the security improvements of the device.


{| class="wikitable"
{| class="wikitable"
|-
|-
| style="width: 1219px; text-align: left; background: #eeece1;" |PCN Number: PCN_RUTOS_7.7_RESET_BUTTON_FUNCTIONALITY_CHANGE_2024_02_22_EN <br>
| style="width: 1219px; text-align: left; background: #eeece1;" |PCN Number: PCN_RUTOS_CHANGE_2024_02_22_EN
|-
|-
|}
|}
Line 17: Line 17:
|-
|-
| style="width: 221px; text-align: left; background: white;" | Detailed description
| style="width: 221px; text-align: left; background: white;" | Detailed description
| style="width: 908px; text-align: left; background: white;" | Previously, during device resets, logs, and SIM PIN settings remained unchanged. However, starting with Firmware Version 7.7, all devices will uniformly reset logs and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and similar mechanisms, will remain unimpacted by this adjustment.<br>
| style="width: 908px; text-align: left; background: white;" | Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.<br>
|-
|-
| style="text-align: left; background: white;" | Change reasons
| style="text-align: left; background: white;" | Change reasons
| style="text-align: left; background: white;" | Increasing security.
| style="text-align: left; background: white;" | Increasing security
|-
|-
|}
|}
Line 37: Line 37:
|-
|-
| style="text-align: left; background: white;" | Upcoming change date
| style="text-align: left; background: white;" | Upcoming change date
| style="text-align: left; background: white;" colspan="2" | 2024 Q2, with the release  of RutOS 7.7
| style="text-align: left; background: white;" colspan="2" | 2024 Q2, with the release  of RutOS 7.07
|-
|-
|}
|}
Line 49: Line 49:
* The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
* The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
* Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
* Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
* The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
|-
|-
| style="text-align: left; background: white;" | Suggested implementation plan
| style="text-align: left; background: white;" | Suggested implementation plan

Revision as of 14:15, 5 March 2024

2024.03.08: Reset button functionality change RutOS 7.07

With the release of RutOS version 7.07, XXXXXX device will experience changes related to the security improvements of the device.

PCN Number: PCN_RUTOS_CHANGE_2024_02_22_EN
Change description
Change type Firmware change
Detailed description Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons Increasing security
Affected products information
Model Affected order codes Order code changes
XXXXXX XXXXXX ***** No changes
Upcoming change date 2024 Q2, with the release of RutOS 7.07
Change impact
Risk assessment
  • The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
  • Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
  • The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan

Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.