TRB246 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the TRB246 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2024.08.22: PR4IO17K accessory packaging changes

Starting from 2024 Q4, the product accessory 2X8PIN Connector order code PR4IO17K packaging will be changed.

PCN Number: PCN_PR4IO17K_Product_Accessory_2024_08_22_EN

Change description
Change type	Packaging
Detailed description	Starting from 2024 Q4, 2X8PIN CONNECTOR product accessory order code PR4IO17K will have its packaging changed to more environmentally-friendly carton packaging that will replace plastic bag packaging. This change will be implemented gradually, throughout a 2-month transitional period, shipments may consist of either the current design or the new one described below. The carton box packaging will have this additional information printed: minor technical information; QR code; company information; certificate markings; EAN-13 barcode;
	Current packaging:	Updated packaging:
	Packaging dimensions will change.
Change reasons	This change will lead to an improvement in the structural stability, impact resistance, and environmental impact reduction.

Affected products information
Model	PR4IO17K
Upcoming change date	2024 Q4

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2024.03.08: Reset button functionality change RutOS 7.07

With the release of RutOS version 7.07, TRB246 device will experience changes related to the security improvements of the device.

PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN

Change description
Change type	Firmware change
Detailed description	Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons	Increasing security

Affected products information
Model	Affected order codes	Order code changes
TRB246	TRB246 ******	No changes
Upcoming change date	2024 Q2, with the release of RutOS 7.07

Change impact
Risk assessment	The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts. Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset. The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.