TRM240 Product Change Notifications

Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.

This page stores information regarding changes made to the TRM240 device. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).

2024.11.22: Device Housing - Engraving/Labeling changes

Starting from December 2024, TRM240 devices will be produced with top and bottoms stickers.

PCN Number: PCN_Housing_Engraving.Labeling_TRM240_2024.11.22_EN

Change description
Change type	Visual Changes
Detailed description	The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected. Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of TRM240 may consist of either the current design or the new one described above.
Change reasons	Reducing the risk for client to receive lower quality engraving on the housing.

Affected products information
Model	Affected order codes	Order code changes
TRM240	TRM240 *****	No changes
Upcoming change date	December 1st, 2024

Change impact
Risk assessment	No risk factors are associated with this change. Please note: this product change notification does not affect any previous TRM240 devices, except new TRM240 devices that will be manufactured with this change.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.09.18: EAN Code Change

Starting from October 1st 2024, new order codes created will have their own unique EAN codes.

PCN Number: PCN_EAN_Code_Change_TRM240_2024.09.18_EN

Change description
Change type	Logistics change
Detailed description	The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons	Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.

Affected products information
Model	Affected order codes	Order code changes
TRM240	TRM240 *****	No changes
Upcoming change date	October 1st, 2024

Change impact
Risk assessment	Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2024.06.19: Visual colour housing changes

Beginning in August 2024, TRM240 modem will be manufactured with a different colour housing.

PCN Number: PCN_TRM240_visual_housing_change_2024_06_19_EN

Change description
Change type	Housing colour
Detailed description	TRM240 devices will be produced with a new black housing. Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in August 2024. During this period, your shipments of TRM240 may consist of either the current design or the new one described above.
	Current design:	New design:
	The housing dimensions will not be changed.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
TRM240	TRM240 ******	N/A
Upcoming change date	2024 August

Change impact
Risk assessment	Marketing material such as photos might need replacing.
Suggested implementation plan	Marketing material regarding the changes will be found at our wiki: https://wiki.teltonika-networks.com/view/TRM240_Marketing_Material For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2020.08.14: changes in bottom labeling

Effective 2020, week 36, TRM240 modems will be produced with modified bottom labeling/engraving.

Change description
Change type	External/visual
Detailed description	The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code. The labeling on the product packaging will stay unchanged.
	Old version:	New version:
Change reasons	Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.

Affected products information
All TRM2** ****** product codes are affected. No product code changes.
Product release date	2020, week 36

Change impact
Risk assessment	The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan	No implementation plan needed

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.