RUT240 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the RUT240 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2020.08.14: changes in bottom labeling

Effective 2020, week 36, RUT240 routers will be produced with modified bottom labeling/engraving.

Change description
Change type	External/visual
Detailed description	The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code. The labeling on the product packaging will stay unchanged.
	Old version:	New version:
Change reasons	Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.

Affected products information
All RUT2** ****** product codes are affected. No product code changes.
Product release date	2020, week 36

Change impact
Risk assessment	The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan	No implementation plan needed

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2020.02.28: bottom device marking changes

Effective 2020, week 10, RUT240 router bottom stickers will be replaced by laser engravings.

Change description
Change type	External/visual
Detailed description	The bottom sticker will be replaced by laser engravings. Information will remain the same.
	Old version:	New version:
Change reasons	To improve manufacturing speed, efficiency, and reliability. In addition, increasing quality, precision, durability of marking and reducing environmental impact.

Affected products information
All RUT2** ****** product codes are affected. No product code changes.
Product release date	2020, week 10

Change impact
Risk assessment	No risk factors encountered with this change
Suggested implementation plan	No implementation plan needed

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.06.19: device flash memory change

Effective 2019, week 29, RUT240 routers will be produced with a different type of flash memory.

Change description
Change type	Device flash memory changed
Detailed description	RUT2** series flash memory changes. Old firmware versions will not support new flash memory, meaning that only RUT2XX_R_00.01.07 and newer firmwares will work with updated hardware. Custom firmwares built on previous SDK versions will also not work.
	Change reasons	Reducing product lead times.

Affected products information
All RUT2** ****** product codes are affected. No product code changes.
Product release date	2019, week 29

Change impact
Risk assessment	All risks are firmware related.
Suggested implementation plan	Firmware downloads for the device can be found here. For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2018.12.04: supported LTE band changes

Effective February 2019, RUT240 routers will have different supported LTE bands.

Change description
Change type	Different LTE band support
Detailed description	Supported LTE frequency band list updated: Added LTE FDD B28 Removed LTE FDD/WCDMA B5, LTE TDD B38,B40,B41
Change reasons	LTE B28 support
Product release date	February 2019

Affected products
Model	Affected order codes	Order code changes
RUT240	RUT240 00***0	RUT240 06***0

Change impact
Risk assessment	Device behaviour might change due to supported band list changes
Suggested implementation plan	If any band mismatch is suspected - samples are available to order.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2018.11.16: new top sticker

Effective December 2018, week 50, RUT240 routers will be produced with a new top sticker.

Change description
Change type	External/visual
Detailed description	Top sticker design improved
	Old version:	New version:
Change reasons	Visual changes
Product release date	December 2018, week 50

Affected products
Model	Affected order codes	Order code changes
RUT240	RUT240 *****0	No changes

Change impact
Risk assessment	Marketing material such as photos might need replacing
Suggested implementation plan	Related marketing material can be found here

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.