TSW100 Product Change Notifications

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Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.

This page stores information regarding changes made to the TSW100 device. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).

2023.09.25: Product packaging changes

Starting from Q4 2023 TSW100 product packaging will be changed.

Change description
Change type Packaging
Detailed description Starting from Q4 2023 TSW100 polyurethane foam insert will be replaced by honeycomb insert made from cardboard.
Current design:

Updated packaging design:

Packaging dimensions will not change.
Change reasons This change will improve structural stability, enhance impact resistance, and reduce environmental impact.
Affected products information
Model Order codes New order code
TSW100 TSW100 000040, TSW100 000050 No changes
Upcoming change date 2023 Q4
Change impact
Risk assessment The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan

Information included in this PCN will help adapt to the upcoming changes. For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2020.08.14: changes in bottom labeling

Effective 2020, week 36, TSW100 switches will be produced with modified bottom labeling/engraving.

Change description
Change type External/visual
Detailed description The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code.

The labeling on the product packaging will stay unchanged.

Old version:
New version:
Change reasons Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.
Affected products information
All TSW1** ****** product codes are affected. No product code changes.
Product release date 2020, week 36
Change impact
Risk assessment The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan No implementation plan needed
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.