Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).
This page stores information regarding changes to the TRB143 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).
2024.09.18: EAN Code Change
Starting from October 1st 2024, new order codes created will have their own unique EAN codes.
The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons
Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.
Affected products information
Model
Affected order codes
Order code changes
TRB143
TRB143 *****
No changes
Upcoming change date
October 1st, 2024
Change impact
Risk assessment
Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.09.18: Visual colour housing changes
Beginning in November 2024, TRB143 gateway will be manufactured with a different colour housing.
PCN Number: PCN_TRB143_2024_09_18_EN
Change description
Change type
Housing colour
Detailed description
TRB143 devices will be produced with a new black housing.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in November 2024. During this period, your shipments of TRB143 may consist of either the current design or the new one described above.
Current design:
New design:
The housing dimensions will not be changed.
Change reasons
Design improvement.
Affected products information
Model
Affected order codes
Order code changes
TRB143
TRB143 ******
N/A
Upcoming change date
2024 November
Change impact
Risk assessment
Marketing material such as photos might need replacing.
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2024.05.15: SMA Connector Update
Starting from August 2024, TRB143 devices will be manufactured with updated SMA connectors.
PCN Number: PCN_TRB143_SMA_2024.05.15
Change description
Change type
Hardware change
Detailed description
Starting in August 2024, TRB143 devices will be manufactured with updated RP-SMA and SMA connectors. This update will not affect the functionality of the SMA connectors; it is only a change in their form. In the photos displayed below, you can see the change.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in August 2024. During this period, your shipments of TRB143 may consist of either the current design or the new one described above.
Current design:
Updated design:
Change reasons
This will improve the effectiveness of device manufacturing.
Affected products information
Model
Affected order codes
Order code changes
TRB143
TRB143 *****
No changes
Upcoming change date
August 2024
Change impact
Risk assessment
No risk factors are asociated with this change.
Please note: this product change notification does not affect any previous TRB143 devices, except new TRB143 devices that will be manufactured with this change.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
With the release of RutOS version 7.07, TRB143 device will experience changes related to the security improvements of the device.
PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN
Change description
Change type
Firmware change
Detailed description
Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons
Increasing security
Affected products information
Model
Affected order codes
Order code changes
TRB143
TRB143 ******
No changes
Upcoming change date
2024 Q2, with the release of RutOS 7.07
Change impact
Risk assessment
The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2023.10.16: Firmware Requirement Change
Starting from November 2023, all TRB143 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer.
Change description
Change type
Firmware Requirement Change
Detailed description
Starting November 2023, all TRB143 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer. Downgrading to previous firmware versions will no longer be supported.
Please note that this change will be implemented gradually, throughout a 4-month transitional period starting from November 2023. During this period, your shipments of TRB143 may consist of either the previous version or the new one described above.
Change reasons
Support for newest Quectel modem firmware
Affected products information
All TRB143 ****** product codes are affected. No product code changes.
Product release date
November 2023
Change impact
Risk assessment
No risk factors are asociated with this change.
Please note: this product change notification does not affect any previous TRB143 devices, except new TRB143 devices.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.02.13: MAC address range change
All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.
Change description
Change type
MAC address range
Detailed description
All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons
Endpoint of the previous MAC address range.
Affected products information
Model
Affected order codes
Order code changes
All Teltonika Networks devices
All order codes
No changes
Upcoming change date
2023, week 9
Change impact
Risk assessment
Device install procedures or any automated solutions might need modifications.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
