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- 16:22, 25 November 2024 JustasB talk contribs created page Why my device is offline in the RMS? (Created page with " =Troubleshooting guide= ==1. Not activated == border|class=tlt-border|1000px Devices showing up with gray status icon "Not Activated" means that devices haven't connected to the RMS. Devices that were just booted up, would connect in a '''few minutes''' (if there are no other issues), however, it may take '''up to 6 hours''' for devices to connect to the RMS, if they were powered off, but were not connected to the RMS for a long time (devic...")