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| <dt>Solution</dt> | | <dt>Solution</dt> |
| <dd>Check the front panel [https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Power_LED power LED] if it is lit. If not, try to use other 7-57 VDC power supply, which can provide at least 2 W of power. More information about {{{name}}} powering options check [https://wiki.teltonika-networks.com/view/{{{name}}}_Powering_Options here]</dd> | | <dd>Check the front panel [https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Power_LED power LED] if it is lit. If not, try to use other 7-57 VDC power supply, which can provide at least 2 W of power. More information about {{{name}}} powering options check [https://wiki.teltonika-networks.com/view/{{{name}}}_Powering_Options here]</dd> |
| + | </dl> |
| + | </li> |
| + | <li> |
| + | <dl> |
| + | <dt>Issue</dt> |
| + | <dd>Connected device is not powered up</dd> |
| + | <dt>Solution</dt> |
| + | <dd>Check if connected device is powered up and working properly</dd> |
| </dl> | | </dl> |
| </li> | | </li> |
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| </ol> | | </ol> |
| | | |
− | ==Connected devices has no internet== | + | ==Connected devices have no internet== |
| | | |
| <ol type="I"> | | <ol type="I"> |
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| <dl> | | <dl> |
| <dt>Issue</dt> | | <dt>Issue</dt> |
− | <dd>Bad cabling between router/modem and {{{name}}}</dd> | + | <dd>Bad cabling between {{{name}}} and router/modem</dd> |
| <dt>Solution</dt> | | <dt>Solution</dt> |
− | <dd>Check cabling from router/modem to {{{name}}}. If link between devices is established, <span style="color:orange">orange</span> LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable, connect other router/modem and check again</dd> | + | <dd>Check cabling from {{{name}}} to router/modem. If link between devices is established, <span style="color:orange">orange</span> LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable, connect other router/modem and check again</dd> |
| </dl> | | </dl> |
| </li> | | </li> |
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| <dl> | | <dl> |
| <dt>Issue</dt> | | <dt>Issue</dt> |
− | <dd>Bad cabling between connected device and {{{name}}}</dd> | + | <dd>Bad cabling between {{{name}}} and connected device</dd> |
| <dt>Solution</dt> | | <dt>Solution</dt> |
− | <dd>Check cabling from connected device to {{{name}}}. If link between devices was established, <span style="color:orange">orange</span> LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable and check again</dd> | + | <dd>Check cabling from {{{name}}} to connected device. If link between devices was established, <span style="color:orange">orange</span> LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable and check again</dd> |
| </dl> | | </dl> |
| </li> | | </li> |
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| </ol> | | </ol> |
| | | |
− | ==Connected device not powering via PoE== | + | ==Connected device not powered via PoE== |
| | | |
| <ol type="I"> | | <ol type="I"> |
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| <dd>Check if connected device supports 802.3af and/or 802.3at PoE standard(s)</dd> | | <dd>Check if connected device supports 802.3af and/or 802.3at PoE standard(s)</dd> |
| <dt>Solution II</dt> | | <dt>Solution II</dt> |
− | <dd>Check if {{{name}}} switch is powered with PSU, which outputs 44 VDC or higher voltages and can provide at least 2 W + connected needed power</dd> | + | <dd>Check if {{{name}}} is powered with PSU, which outputs 44 VDC or higher voltages and can provide at least 2 W + connected device needed power</dd> |
| <!--- <dt>Solution III</dt> | | <!--- <dt>Solution III</dt> |
| <dd>If using 10/100 Mbps connection, make sure that your cable has connected all wiring pairs</dd> ---> | | <dd>If using 10/100 Mbps connection, make sure that your cable has connected all wiring pairs</dd> ---> |
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| <dl> | | <dl> |
| <dt>Issue</dt> | | <dt>Issue</dt> |
− | <dd>After connecting more than two device {{{name}}} all connected PoE devices lost power</dd> | + | <dd>All PoE devices and switch lost power after connecting more than two device to {{{name}}}</dd> |
| <dt>Solution</dt> | | <dt>Solution</dt> |
− | <dd>{{{name}}} supports 802.3at standard, were each port can supply up to 30 W of power at PSE with total power budget of 120 W per all 4 ports. Standard PSU, which comes in the box with {{{name}}}, provides ~65 W power and limits power budget to ~60 W. If connected to PoE all connected devices to PoE ports combined required more that 60 W of power, PSU was overloaded and turned itself off. If full 120 W power budget is necessary, {{{name}}} switch must be powered with PSU which can provide 130 W po at 44 VDC or higher voltages</dd> | + | <dd>{{{name}}} supports 802.3at standard, were each port can supply up to 30 W of power at PSE with total power budget of 120 W per all 4 ports. Standard PSU, which comes in the box with {{{name}}}, provides ~65 W power and limits power budget to ~60 W. If all connected devices to PoE ports combined required more that 60 W of power, PSU was overloaded and turned itself off.<br>If full 120 W power budget is necessary, {{{name}}} must be powered with PSU, which can provide at least 130 W power at 44 VDC or higher voltages</dd> |
| </dl> | | </dl> |
| </li> | | </li> |