From Teltonika Networks Wiki
Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).
This page stores information regarding changes to the RUTM50 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).
2024.11.22: Device Housing - Engraving/Labeling changes
Starting from December 2024, RUTM50 devices will be produced with top and bottoms stickers.
PCN Number: PCN_Housing_Engraving.Labeling_RUTM50_2024.11.22_EN
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| Change description
|
| Change type
|
Visual Changes
|
| Detailed description
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The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected.
Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of RUTM50 may consist of either the current design or the new one described above.
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| Change reasons
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Reducing the risk for client to receive lower quality engraving on the housing.
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| Affected products information
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| Model
|
Affected order codes
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Order code changes
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| RUTM50
|
RUTM50 *****
|
No changes
|
| Upcoming change date
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December 1st, 2024
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| Change impact
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| Risk assessment
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No risk factors are associated with this change. Please note: this product change notification does not affect any previous RUTM50 devices, except new RUTM50 devices that will be manufactured with this change.
|
| Suggested implementation plan
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Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
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| Acknowledgement of PCN receipt
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| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
|
To download the pdf version of this notification, click here.
2024.09.18: EAN Code Change
Starting from October 1st 2024, new order codes created will have their own unique EAN codes.
PCN Number: PCN_EAN_Code_Change_RUTM50_2024.09.18_EN
|
| Change description
|
| Change type
|
Logistics change
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| Detailed description
|
The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
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| Change reasons
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Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.
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| Affected products information
|
| Model
|
Affected order codes
|
Order code changes
|
| RUTM50
|
RUTM50 *****
|
No changes
|
| Upcoming change date
|
October 1st, 2024
|
| Change impact
|
| Risk assessment
|
Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
|
| Suggested implementation plan
|
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
|
| Acknowledgement of PCN receipt
|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
|
To download the pdf version of this notification, click here.
2024.03.08: Reset button functionality change RutOS 7.07
With the release of RutOS version 7.07, RUTM50 device will experience changes related to the security improvements of the device.
| PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN
|
| Change description
|
| Change type
|
Firmware change
|
| Detailed description
|
Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
|
| Change reasons
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Increasing security
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| Affected products information
|
| Model
|
Affected order codes
|
Order code changes
|
| RUTM50
|
RUTM50 ******
|
No changes
|
| Upcoming change date
|
2024 Q2, with the release of RutOS 7.07
|
| Change impact
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| Risk assessment
|
- The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
- Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
- The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
|
| Suggested implementation plan
|
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
|
| Acknowledgement of PCN receipt
|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
|
To download the pdf version of this notification, click here.
