Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.
This page stores information regarding changes made to the RUTM51 device. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).
2025.03.18: Transition to Eco Packaging
Beginning in March 2025, the packaging for RUTM51 updated with the following changes.
The inserts and plastic packaging will be replaced by individual cardboard boxes for both the product and its accessories. Of those boxes, the product box will include the Teltonika Networks logo and company information, and accessory boxes will include the accessory name, order code, image, EAN barcode, and QR code. Any empty space in the packaging will be filled with carton honeycomb fillers. These updates are meant to reduce the environmental footprint of our products, with eliminating plastic packaging being the primary focus.
Please note that this change will be implemented gradually, throughout a 6-month transitional period starting from March 2025. During this period, your shipments of RUTM51 may consist of either the current packaging or the new one described above. For inquiries regarding custom order codes, please contact your designated sales representative.
The visuals below do not represent the actual product packaging; they are for reference purposes only.
Current packaging:
Updated packaging:
Device box:
Corrugated carton filler:
Packaging dimensions will not change.
Change reasons
Reducing environmental impact
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 ******
N/A
Upcoming change date
2025 March
Change impact
Risk assessment
The product handling, storage, and logistics processes may require review.
Marketing materials, such as photos, might need replacement.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2025.02.25: Mobile and I/O POST/GET Service Removal with RutOS 7.14
With the release of RutOS version 7.14, support for the RUTM51 POST/GET service will be discontinued to enhance security while maintaining device functionality through alternative methods.
With the introduction of RutOS 7.14, the Mobile POST/GET and I/O POST/GET services will be removed from the firmware and will no longer be available in the package manager. These legacy services had security concerns, and their removal ensures a more robust security framework for the device. However, users will still be able to achieve the same functionalities using the device's API, which provides a more secure and efficient way to interact with the system.
Change reasons
Enhanced Security: Removing these services mitigates potential security risks and improves overall system integrity.
Improved API Support: Users can leverage the API for secure and flexible data handling without relying on deprecated methods.
The change aligns with modern security protocols and best practices in remote device management.
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 ******
No changes
Upcoming change date
2025 Q2, with the release of RutOS 7.14
Change impact
Risk assessment
Clients using Mobile POST/GET and I/O POST/GET services will need to transition to API-based methods.
Some automation processes relying on these legacy services may require reconfiguration
API documentation and support resources will be available to facilitate a smooth transition.
Suggested implementation plan
Test API-based interactions before the transition to ensure compatibility.
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2025.02.24: Implementation of Read-Only System Files in RutOS 7.14
With the release of RutOS version 7.14 in Q2 2025, in RUTM51 devices will implement read-only permissions for critical system files by default. The new read-only configuration ensures a more secure and stable environment, though it may affect those who perform non-standard operations.
With the release of RutOS version 7.14, the device’s critical system files will become read-only by default. This prevents unauthorized or accidental modifications that could damage the system’s integrity. Standard users operating within typical parameters should not be affected, while those who rely on direct file alterations will need to adjust their workflows. Custom firmware options are expected to allow reverting to a more flexible configuration if required.
Change reasons
To maintain system integrity, enhance reliability, and prevent unintended damage to core files.
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 ******
No changes
Upcoming change date
Q2 2025
Change impact
Risk assessment
Customers performing direct system-level modifications may need to adjust their procedures.
Standard end-users, who do not rely on altering critical system files, are unlikely to be affected.
Custom firmware solutions can restore file-level flexibility if required.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Review current workflows and identify any reliance on direct system file modifications. Consider using custom firmware builds if continued system-level customization is necessary.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the PDF version of this notification, click here.
2025.02.20: WebUI Mode Update with RutOS 7.13
With the release of RutOS version 7.13, RUTM51 the WebUI will undergo changes to enhance user experience and accessibility.
PCN Number: PCN_RUTOS_CHANGE_RUTM51_2025_02_20_EN
Change description
Change type
Firmware change
Detailed description
Previously, the WebUI provided two separate modes: Basic Mode and Advanced Mode. With the introduction of RutOS 7.13, these two modes will be merged into a unified interface, where users will have access to all settings within one mode.
Change reasons
Improved Usability: A single mode simplifies navigation and enhances user-friendliness.
Increased Accessibility: All essential settings remain available without needing to switch between modes.
Optimized User Experience: A streamlined design enhances efficiency and ease of use.
User-Driven Enhancement: This change is based on user feedback, aiming to create a more intuitive and accessible WebUI experience.
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 ******
No changes
Upcoming change date
2025 Q2, with the release of RutOS 7.13
Change impact
Risk assessment
Users accustomed to switching between Basic and Advanced Mode may require time to adapt to the unified interface.
Settings will now be presented in a single, continuous view rather than separated into different modes.
Minor learning curve for users transitioning from previous WebUI versions.
Suggested implementation plan
Review the unified WebUI mode and familiarize yourself with having all settings available.
Refer to the updated user documentation and support resources for guidance.
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.12.19: Tamper evident sticker
Beginning in January 2025, RUTM51 devices will packaged in a box with a tamper evident sticker.
RUTM51 devices will be packaged with tamper evident sticker on the box.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in January 2025. During this period, your shipments of RUTM51 may consist of either the current packaging or the new one described above.
Seal on:
Seal removed:
Change reasons
To enhance security and ensure reliability by confirming packaging integrity.
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 ****** (For North America region order codes)
N/A
Upcoming change date
2025 January
Change impact
Risk assessment
The sticker may leave residue on the box, affecting the packaging's appearance.
Marketing material such as photos might need replacing.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected.
Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of RUTM51 may consist of either the current design or the new one described above.
Change reasons
Reducing the risk for client to receive lower quality engraving on the housing.
Affected products information
Model
Affected order codes
Order code changes
RUTM51
RUTM51 *****
No changes
Upcoming change date
December 1st, 2024
Change impact
Risk assessment
No risk factors are associated with this change. Please note: this product change notification does not affect any previous RUTM51 devices, except new RUTM51 devices that will be manufactured with this change.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
