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AT&T 3G Network shutdown information (view source)

Revision as of 14:48, 15 March 2022

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As of February 22nd, 2022 AT&T clients will no longer be able to access the mobile network through 3G frequencies as they’re being shut down. More and more operators across the globe are completing their 5G infrastructure and closing less used cellular frequencies in exchange to provide the best possible internet surfing experience to the users.  
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As of '''February 22nd, 2022''', AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.  
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=== So, what happens to my Teltonika Networks devices? ===
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== What actions do I need to take? ==
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3G will still be available as an option of technology to use with all other operators, but with AT&T it will no longer be effective.  
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While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to make sure that 4G/LTE Category 1,  3 and 4 devices in the U.S could still connect to 4G even after the scheduled sunset.
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Firmware for each compatible device will be released to ensure the stability and to fit regulation changes.
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=== What actions do I need to take? ===
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'''You must upgrade the affected devices''' (table below) to the latest firmware before '''February 22nd, 2022'''. Failing to execute the following action will leave your devices unable to use mobile data connection.
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Make sure your devices are updated to following versions in order to successfully continue using AT&T services after February 22nd, 2022:
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For RUTOS capable devices: '''07.01.2'''
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== Affected products ==
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For RUT9XX legacy users: '''06.08.6'''
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{| class="wikitable" style="text-align:center; vertical-align:middle; background-color:#ffffff;"
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|- style="font-weight:bold;"
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! Product group
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! Product code
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! Modem
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! Modem FW version
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! New Teltonika Firmware download
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|-
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| rowspan="3" | RUT240
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| RUT24001****
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| Quectel EC25-A
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/8/85/RUT2_R_00.07.01.2_WEBUI.bin RUT2_R_00.07.01.2]
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|-
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| RUT24007****
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| Quectel EC25-G
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| '''EC25GGBR07A07M2G<br />EC25GGBR07A08M2G'''
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'''EC25GGBR07A02M1G'''
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|-
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| RUT2400A****
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| Quectel EC25-AF
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|  '''EC25AFFAR07A08M4G'''
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|-
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| RUT360
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| RUT3601*****
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| Quectel EG06-A
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| '''EG06ALAR02A07M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/e/ec/RUT36X_R_00.07.01.2_WEBUI.bin RUT36X_R_00.07.01.2]
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|-
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| RUT950
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| RUT950JG1***
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| Quectel EC25-A
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
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|-
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| rowspan="3" | RUT950
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| RUT950V02***
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| Quectel EC25-G
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
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|-
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| RUT950J02***
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| Quectel EC25-A
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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|-
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| RUT950W02***
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| Quectel EC25-AF
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| '''EC25AFFAR07A08M4G'''
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|-
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| rowspan="2" | RUT955
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| RUT955J7V***
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| Quectel EC25-A
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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| rowspan="2" | [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
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|-
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| RUT955V7V***
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| Quectel EC25-G
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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|-
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| rowspan="3" | RUT955
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| RUT955J03***
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| Quectel EC25-A
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
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|-
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| RUT955V03***
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| Quectel EC25-G
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| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
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|-
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| RUT955W03***
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| Quectel EC25-AF
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| '''EC25AFFAR07A08M4G'''
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|-
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| RUTX09
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| RUTX091*****
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| Quectel EG06-A
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| '''EG06ALAR02A07M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
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|-
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| RUTX11
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| RUTX111*****
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| Quectel EG06-A
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| '''EG06ALAR02A07M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
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|-
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| RUTX12
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| RUTX121*****
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| Quectel EG06-A
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| '''EG06ALAR02A07M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
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|-
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| RUTXR1
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| RUTXR11*****
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| Quectel EG06-A
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| '''EG06ALAR02A07M4G'''
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| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
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|}
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For RUT24X legacy users: '''1.14.5'''
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''If  your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual''
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[[FW & SDK Downloads|Latest firmware versions could be found here]]
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== How to update the firmware of Teltonika Networks Device ==
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Following actions must be taken manually:
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If you have updated your device and it's AT&T version - these devices will go into modem upgrading mode. Banner on top will indicate if the modem upgrade is still in progress or finished.
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# Download corresponding firmware for your device from the table above.
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# In the WebUI, navigate to '''System > Firmware''' and upload the downloaded firmware.
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# Once uploaded - initiate the upgrade/update process and give your device some time to finish it.
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[[File:Screenshot 20from 202021-11-23 2013-28-05.png|left|thumb|995x995px]]
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== Once device's firmware is updated ==
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<br><br>
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Following actions will be performed automatically:
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# Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires '''Mobile Data connection''' to be successful.
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# Subsequent automatic update of LTE Modem firmware on your Teltonika device.
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<span style="color:#ff0000">'''IMPORTANT:''' '''''when using Legacy firmware (older than RUTOS v07.xx.xx)''''' this process works '''only''' via Mobile Data Connection, i.e. '''router''' '''must''' '''use Mobile WAN''' as opposed to Wired or Wifi WAN.</span>
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WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.
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[[File:Networking Modem upgrade in progress.png|996px]]
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If the LTE Modem upgrade is complete, you will get following message:
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<br>
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[[File:Networking Modem upgrade finished.png|995px]]
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<br>
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'''Your device is now back to usual functionality!'''
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If modem upgrade is finished, you will get this message in the banner:
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== What do I need to know about this firmware update?==
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[[File:Screenshot 20from 202021-11-23 2013-31-29 (1).png|left|thumb|995x995px]]
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* LTE Modem firmware flashing duration is around 15-30 minutes
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* Do not turn off the device
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* During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
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** No Mobile Data connection, SMS, call functions;
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** Possible WebUI issues;
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* If update has failed, LTE Modem firmware download and reflash procedure will start again at next power cycle for RUTOS, and on network / modem restart for Legacy firmware devices.
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'''Please note that modem upgrading process can take up to 15-30 minutes and you may experience:'''
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* Functional instabilities in WebUI.
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* Modem not working.
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* Visual artifacts in WebUI.
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'''Make sure to keep the device powered on during this whole process.'''
 
Retrieved from "https://wiki.teltonika-networks.com/view/Special:MobileDiff/86367...89681"

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