73
edits
Changes
mLine 31:
Line 31: − + + + + + + + + + + + + Line 61:
Line 72: − + Line 140:
Line 151: − + − + Line 156:
Line 167: − + − + Line 178:
Line 189: + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Line 204:
Line 277: + Line 263:
Line 337: + + Line 280:
Line 356: + Line 292:
Line 369: + Line 302:
Line 380: − + − + +
Added SIM card's PIN input FAQ question
<li><b>HelpDesk</b> - you can register your question on Teltonika's internal HelpDesk system. If you don't have access to the HelpDesk, your sales manager can create an account for you.</li>
<li><b>HelpDesk</b> - you can register your question on Teltonika's internal HelpDesk system. If you don't have access to the HelpDesk, your sales manager can create an account for you.</li>
<li><b>Sales Manager</b> - your sales person can relay technical questions to Teltonika's support team.</li>
<li><b>Sales Manager</b> - your sales person can relay technical questions to Teltonika's support team.</li>
<li><b>[https://community.teltonika-networks.com/ Crowd-Support Forum]</b> - a public forum for Teltonika-Networks related questions.</li>
<li><b>[https://community.teltonika.lt/ Crowd-Support Forum]</b> - a public forum for Teltonika-Networks related questions.</li>
</ul>
</ul>
</li>
</li>
</ul>
<br>
<span style="color: #0054A6;"><font size="5"><u>How do I input a SIM card's PIN code on my device?</u></font></span>
<ul>
<li> Connect to the device’s WebUI</li>
<li> Navigate to <b>Network -> Mobile -> General</b></li>
<li> Input Your SIM card’s PIN in the “PIN” field</li>
<li> Press “<b>Save & Apply</b>”</li>
<font size="-1"><i>More information: [[RUTX14 Mobile]]</i></font>
</ul>
</ul>
<ul>
<ul>
<li>A Troubleshoot file contains a device's event logs, configuration files and other info useful for diagnostics. It can be downloaded from your device's WebUI, Troubleshoot page:<br><font size="-1"><i>System → Administration → Troubleshoot</i></font><br>If you have encountered an issue and plan on contacting technical support, it is usually a good idea to <b><u>include a Troubleshoot file along with a description of the issue.</u></b> Doing this can speed up the support process significantly.</li>
<li>A Troubleshoot file contains a device's event logs, configuration files and other info useful for diagnostics. It can be downloaded from your device's WebUI, Troubleshoot page:<br><font size="-1"><i>System → Maintenance → Troubleshoot</i></font><br>If you have encountered an issue and plan on contacting technical support, it is usually a good idea to <b><u>include a Troubleshoot file along with a description of the issue.</u></b> Doing this can speed up the support process significantly.</li>
</ul>
</ul>
If we compare RUT200, RUT240, and RUT241, we will see equal measurements, interfaces, and most of the hardware specifications; However, there are some differences under the hood:
If we compare RUT200, RUT240, and RUT241, we will see equal measurements, interfaces, and most of the hardware specifications; However, there are some differences under the hood:
*'''RUT200''' - CPU: '''Mediatek''' MIPS 24Kc 580 MHz / RAM: '''128 MB''' / Module: '''MEIG''';
*'''RUT200''' - CPU: '''Mediatek''' MIPS 24KEc 580 MHz / RAM: '''128 MB''' / Module: '''QUECTEL''';
*'''RUT240''' - CPU: '''Qualcomm''' Atheros Hornet MIPS 24Kc 400 MHz / RAM: '''64 MB''' / Module: '''QUECTEL''' or '''MEIG''';
*'''RUT240''' - CPU: '''Qualcomm''' Atheros Hornet MIPS 24Kc 400 MHz / RAM: '''64 MB''' / Module: '''QUECTEL''' or '''MEIG''';
*'''RUT241''' - CPU: '''MediaTek''' MIPS 24Kc 580MHz / RAM: '''128 MB''' / Module: '''QUECTEL''' or '''MEIG''';
*'''RUT241''' - CPU: '''MediaTek''' MIPS 24KEc 580MHz / RAM: '''128 MB''' / Module: '''QUECTEL''' or '''MEIG''';
There are also differences in the certifications and standards they support. RUT240 has the most certificates and can be utilized worldwide.
There are also differences in the certifications and standards they support. RUT240 has the most certificates and can be utilized worldwide.
CPU is the only hardware difference between the lower 95x series:<br>
CPU is the only hardware difference between the lower 95x series:<br>
*'''RUT950''' - CPU: '''Qualcomm''' Atheros Wasp, MIPS 74Kc, 550 MHz.<br>
*'''RUT950''' - CPU: '''Qualcomm''' Atheros Wasp, MIPS 74Kc, 550 MHz.<br>
*'''RUT951''' - CPU: '''Mediatek''' MIPS 24Kc 580 MHz.
*'''RUT951''' - CPU: '''Mediatek''' MIPS 24KEc 580 MHz.
Higher-end models include an additional hardware change related to memory expansion:<br>
Higher-end models include an additional hardware change related to memory expansion:<br>
*'''RUT955''' - CPU: '''Qualcomm''' Atheros Wasp, MIPS 74Kc, 550 MHz and '''SD card''' support.<br>
*'''RUT955''' - CPU: '''Qualcomm''' Atheros Wasp, MIPS 74Kc, 550 MHz and '''SD card''' support.<br>
*'''RUT956''' - CPU: '''Mediatek''' MIPS 24Kc 580 MHz.
*'''RUT956''' - CPU: '''Mediatek''' MIPS 24KEc 580 MHz.
Currently, RUT950 and RUT955 have more certifications than their alternatives and can be used more globally, however, eventually, RUT951 and RUT956 will catch up certification and approval-wise.
Currently, RUT950 and RUT955 have more certifications than their alternatives and can be used more globally, however, eventually, RUT951 and RUT956 will catch up certification and approval-wise.
*Once done, click '''Save & Apply'''. <br>
*Once done, click '''Save & Apply'''. <br>
*More information on where to configure '''APN''' could be found [https://wiki.teltonika-networks.com/view/RUT240_Interfaces#General_Setup:_Mobile here]. <br>
*More information on where to configure '''APN''' could be found [https://wiki.teltonika-networks.com/view/RUT240_Interfaces#General_Setup:_Mobile here]. <br>
<br><span style="color: #0054A6;"><font size="5"><u>What device telemetry data is collected by Teltonika Networks?</u></font></span><br>
*<p>Following table shows what non-personal telemetry data Teltonika Network collects via FOTA service.</p>
<table border="1" cellpadding="5" cellspacing="0" width="60%" style="border-collapse: collapse;">
<tr>
<th>Collected data</th>
<th>Who uses it</th>
<th>For what purpose</th>
</tr>
<tr>
<td>Device Serial No.</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>MAC</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Modem ID</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Modem IMEI</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Modem Firmware Version</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Device Firmware Version</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Device Product Code</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
<tr>
<td>Enabled Services</td>
<td>Teltonika Networks</td>
<td>Exclusively for proper functioning of FOTA service.</td>
</tr>
</table>
*'''Q: Is there any personal data being collected'''?<br>
*A: No
<br>
== Technical Questions ==
== Technical Questions ==
<li>[[WAN as LAN]]</li>
<li>[[WAN as LAN]]</li>
<li>[[Band Lock]]</li>
<li>[[Band Lock]]</li>
<li>[[How to manually set a Wi-Fi channel?]]</li>
</ul>
</ul>
</td>
</td>
<li>[[802.11e WMM]]</li><li>[[Bluetooth EYE Sensor and EYE Beacon support]]
<li>[[802.11e WMM]]</li><li>[[Bluetooth EYE Sensor and EYE Beacon support]]
</li>
</li>
<li>[[Compatible SFP Modules With Teltonika Devices]]</li>
<li> [[Requirements for embedded-SIM (eSIM)]] </li>
</ul>
</ul>
</td>
</td>
<li>[[Port Forwarding]]</li>
<li>[[Port Forwarding]]</li>
<li>[[Remote WebUI Access]]</li>
<li>[[Remote WebUI Access]]</li>
<li>[[Remote Device Access]]</li>
<li>[[RMS FAQ]]</li>
<li>[[RMS FAQ]]</li>
</ul>
</ul>
<tr>
<tr>
<td>
<td>
===<span style="color: #0054A6;">Networking</span>===
===<span style="color: #0054A6;">Networking</span>===
----
----
<li>[[What is a Netmask?]]</li>
<li>[[What is a Netmask?]]</li>
<li>[[What is a DNS?]]</li>
<li>[[What is a DNS?]]</li>
<li>[[IPv6 addressing]]</li><li>[[VLAN Set Up]]
<li>[[IPv6 addressing]]</li>
</li>
<li>[[VLAN Set Up]]</li>
<li>[[Stateful Packet Inspection]]</li>
</ul>
</ul>
</td>
</td>
