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If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps.

If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps:

[[File:Router is online in RMS but I cannot see GPS data.gif]]

[[File:How to change configuration monitoring interval part 2 v3.png]]

'''Instruction:'''

# Go to the RMS website and log in to your account.

* The pop-up that appears is used to control parameter update periods for RMS devices. Place a check mark next to '''GPS parameters''' and specify the frequency at which GPS parameters will be updated in RMS. When you are done, click "Save":

# Move your mouse pointer the '''Monitoring''' top action menu and click '''Set update period'''.

# Mark the checkmark next to '''GPS Monitoring'''.

# Specify the frequency at which GPS parameters will be updated in RMS.

# When you are done, click '''Save'''.

[[File:How to enable gps monitoring in rms v1.png]]

[[File:RMS-device-monitoring-update-period-set-gps.png]]

 

At the top of your screen, you will get a notification in green text: '''<span style="color:#368d3b">Device updated</span>'''.

 

[[File:RMS-top-control-menu-device-updated.jpg]]

 

==See also==

==See also==

* [[How can I control RMS data usage?]]

* [[How can I control RMS data usage?]]

[[Category:RMS_FAQ]]

[[Category:RMS_FAQ]]