Teltonika Networks Wiki

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Template:Networking device manual unmanaged switch recovery troubleshooting (view source)

Revision as of 13:15, 24 April 2020

103 bytes added ,  13:15, 24 April 2020
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           <dd>Connected router/modem do not have internet connection</dd>
 
           <dd>Connected router/modem do not have internet connection</dd>
 
           <dt>Solution</dt>
 
           <dt>Solution</dt>
−
           <dd>Check your router/modem users manual</dd>
+
           <dd>Check connected router/modem users manual</dd>
 
         </dl>
 
         </dl>
 
     </li>
 
     </li>
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           <dd>Bad cabling between router/modem and {{{name}}}</dd>
 
           <dd>Bad cabling between router/modem and {{{name}}}</dd>
 
           <dt>Solution</dt>
 
           <dt>Solution</dt>
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           <dd>Check cabling from router/modem to {{{name}}}. If link between devices establishes Orange LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable, connect other router/modem and check again</dd>
+
           <dd>Check cabling from router/modem to {{{name}}}. If link between devices is established, Orange LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable, connect other router/modem and check again</dd>
 
         </dl>
 
         </dl>
 
     </li>
 
     </li>
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           <dd>Bad cabling between connected device and {{{name}}}</dd>
 
           <dd>Bad cabling between connected device and {{{name}}}</dd>
 
           <dt>Solution</dt>
 
           <dt>Solution</dt>
−
           <dd>Check cabling from connected device to {{{name}}}. If link between devices establishes Orange LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable and check again</dd>
+
           <dd>Check cabling from connected device to {{{name}}}. If link between devices was established, Orange LED at connected Ethernet port must be lit ([https://wiki.teltonika-networks.com/view/{{{name}}}_LEDs#Ethernet_port LEDs meaning]). If LED has not lit, change Ethernet cable and check again</dd>
 
         </dl>
 
         </dl>
 
     </li>
 
     </li>
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           <dd>Defected {{{name}}} switch</dd>
 
           <dd>Defected {{{name}}} switch</dd>
 
           <dt>Solution</dt>
 
           <dt>Solution</dt>
−
           <dd>Connect device directly to router/modem and check if internet connection established. If device can reach internet when directly connected to router/modem, {{{name}}} is must be sent for service inspection and repairs. Check [[{{{name}}}_Device_Recovery_and_Troubleshooting_Options#RMA | RMA]] section for instructions</dd>
+
           <dd>Connect device directly to router/modem and check if internet connection was established. If device gets access to internet, when directly connected to router/modem. Try turn switch off and on (restart), if issue perssits, {{{name}}} is defective and must be sent for service inspection and repairs. Check [[{{{name}}}_Device_Recovery_and_Troubleshooting_Options#RMA | RMA]] section for further instructions</dd>
 
         </dl>
 
         </dl>
 
     </li>
 
     </li>
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