RMS Export menu

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Main Page > IoT Platforms > RMS > RMS Manual > RMS Management > RMS Devices > RMS Export menu

Summary

The Export menu is located in the Management section and can be used to download event log and troubleshoot files from devices registered on your RMS profile. This section of the RMS user manual provides an overview on the functions of the Export submenu.

Backup

The Backup is used to download configuration files for your selected device(s). Backup files can be uploaded only to identical devices with identical firmware. Once a backup file is uploaded to a router, that router will have identical configuration as the router from which the backup file originated (was downloaded from).

To download backup for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.

Move your mouse pointer to the Top control Export menu and select Backup (Export → Backup).

RMS-device-menu-left-sidebar-panel.jpg Rms manual top backup v1.png

The Backup function provides you with the possibility to download configuration files from devices registered on your RMS profile.

Rms manual top backup confirmation v1.png


Instructions

  1. Select the device(s) whose configuration file(s) you would like to download.
  2. You can select multiple devices.
  3. Move your mouse pointer to the Export menu and click Backup.
  4. Click the Confirm button.
  5. You will get a pop-up box that displays your selected device(s). In the Status column, click the link to download configuration files.

Useful

  • You can easily download backup files by clicking the file link.
  • You will be able to access and redownload the generated backup configuration(-s) anytime in Management → Files or in each device's details.

Rms manual top backup dialog v1.png

Event logs

The Event Logs is used to download event log for your selected device(s). The Events Log windows display records of such event as logins, reboots, resets, connections, configuration changes and more.

To download event logs for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.

Move your mouse pointer to the Top control Export menu and select Event Logs (Export → Event Logs).

RMS-device-menu-left-sidebar-panel.jpg Rms manual top event logs v1.png

The Event logs function is used to download the event log file from the selected device(s).

Rms manual top export event dialog v1.png


Instructions

  1. Select a device(s) whose events log file(s) you would like to download.
  2. Move your mouse pointer to the Export menu and click Event Logs.
  3. Click the Confirm button.
  4. You will get a pop-up box that displays your selected device(s).
  5. In the Status column click the link to download event log files.

Useful

  • You can easily download event logs by clicking the file link.
  • You will be able to access and redownload the generated event logs(-s) anytime in Management → Files or in each device's details.

Rms manual top backup dialog v1.png

Troubleshoot

The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.

To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.

Move your mouse pointer to the Top control Export menu and select Troubleshoot (Export → Troubleshoot).

RMS-device-menu-left-sidebar-panel.jpg Rms manual top troubleshoot v1.png

The Troubleshoot function is used to download the troubleshoot file from the selected device(s).


Rms manual top export troubleshoot dialog v1.png


Instructions

  1. Select a device(s) whose troubleshoot file(s) you would like to download.
  2. Move your mouse pointer to the Export menu and click Event Logs.
  3. Click the Confirm button.
  4. You will get a pop-up box that displays your selected device(s).
  5. In the Status column click the link to download troubleshoot files.

Useful

  • You can easily download troubleshoot by clicking the file link.
  • You will be able to access and redownload the troubleshot(-s) anytime in Management → Files or in each device's details.

Rms manual top backup troubleshoot v1.png