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As of '''February 22nd, 2022''', AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.  
 
As of '''February 22nd, 2022''', AT&T, due to ongoing network improvement and 5G service expansion, will phase out its 3G network. This article will describe what steps are necessary to prepare for upcoming changes.  
  −
== Teltonika Networks 3G devices ==
  −
While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to ensure stability and compatibility with regulation changes.
      
== What actions do I need to take? ==
 
== What actions do I need to take? ==
Must upgrade the affected devices to the latest firmware before '''February 22nd, 2022''', to avoid service interruptions on AT&T 4G network.
+
While AT&T will shut down its 3G network, Teltonika Networks devices will still work with other 3G service providers. There will be a required firmware upgrade to make sure that 4G/LTE Category 1,  3 and 4 devices in the U.S could still connect to 4G even after the scheduled sunset.
 
  −
* For RUTOS capable devices: '''07.01.2'''
  −
* For RUT9XX legacy users: '''06.08.6'''
  −
* For RUT24X legacy users: '''1.14.5'''
  −
 
  −
[[FW & SDK Downloads|Latest firmware versions could be found here]]
  −
 
  −
== Firmware upgrade ==
  −
 
  −
These changes require two steps:
  −
# Flashing Teltonika Networks device with a new firmware.
  −
# Fetching new LTE Modem firmware (20MB size) to Teltonika Networks device. This will happen automatically.
  −
# Subsequent automatic update of LTE Modem firmware on your Teltonika device.
  −
 
  −
After the device firmware upgrade is complete. The automatic LTE Modem firmware update will commence.
  −
 
  −
WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.
  −
 
  −
[[File:Networking Modem upgrade in progress.png|996px]]
  −
 
  −
If the LTE Modem upgrade is complete, you will get following message:
  −
 
  −
<br>
  −
[[File:Networking Modem upgrade finished.png|995px]]
  −
 
  −
== What do I need to know about this firmware update?==
     −
* LTE Modem firmware flashing duration is around 15-30 minutes
  −
* Do not turn off the device
  −
* During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
  −
** No Mobile Data connection, SMS, call functions;
  −
** Possible WebUI issues;
     −
== What happens if I power my device off during Modem flashing procedure? ==
+
'''You must upgrade the affected devices''' (table below) to the latest firmware before '''February 22nd, 2022'''. Failing to execute the following action will leave your devices unable to use mobile data connection.
* LTE Modem will not be bricked!
  −
* LTE Modem firmware download and reflash procedure will start again once the router boots up.
      
== Affected products ==
 
== Affected products ==
Line 51: Line 15:  
! Modem
 
! Modem
 
! Modem FW version
 
! Modem FW version
! FW version/Link
+
! New Teltonika Firmware download
! SDK version/Link
   
|-
 
|-
 
| rowspan="3" | RUT240
 
| rowspan="3" | RUT240
 
| RUT24001****
 
| RUT24001****
 
| Quectel EC25-A
 
| Quectel EC25-A
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | RUT2_R_00.07.01.2
+
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/8/85/RUT2_R_00.07.01.2_WEBUI.bin RUT2_R_00.07.01.2]
|
   
|-
 
|-
 
| RUT24007****
 
| RUT24007****
| Quectel EG25-G
+
| Quectel EC25-G
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />  EC25AFAR05A07M4G<br />  EC25EFAR02A06M4G<br />  EC25EFAR02A08M4G
+
| '''EC25GGBR07A07M2G<br />EC25GGBR07A08M2G'''
|
+
'''EC25GGBR07A02M1G'''
 
|-
 
|-
 
| RUT2400A****
 
| RUT2400A****
 
| Quectel EC25-AF
 
| Quectel EC25-AF
| EC25AFFAR07A08M4G
+
| '''EC25AFFAR07A08M4G'''
|
   
|-
 
|-
 
| RUT360
 
| RUT360
 
| RUT3601*****
 
| RUT3601*****
 
| Quectel EG06-A
 
| Quectel EG06-A
| EG06ALAR02A07M4G
+
| '''EG06ALAR02A07M4G'''
| RUT36X_R_00.07.2
+
| [https://wiki.teltonika-networks.com/wikibase/images/e/ec/RUT36X_R_00.07.01.2_WEBUI.bin RUT36X_R_00.07.01.2]
|
   
|-
 
|-
| RUT950 old HW
+
| RUT950
 
| RUT950JG1***
 
| RUT950JG1***
 
| Quectel EC25-A
 
| Quectel EC25-A
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| RUT9XX_R_00.06.08.6
+
| [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
|
   
|-
 
|-
| rowspan="3" | RUT950 new HW
+
| rowspan="3" | RUT950
 
| RUT950V02***
 
| RUT950V02***
| Quectel EG25-G
+
| Quectel EC25-G
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | RUT9_R_00.07.01.2
+
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
|
   
|-
 
|-
 
| RUT950J02***
 
| RUT950J02***
 
| Quectel EC25-A
 
| Quectel EC25-A
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|
   
|-
 
|-
 
| RUT950W02***
 
| RUT950W02***
 
| Quectel EC25-AF
 
| Quectel EC25-AF
| EC25AFFAR07A08M4G
+
| '''EC25AFFAR07A08M4G'''
|
   
|-
 
|-
| rowspan="2" | RUT955 old HW
+
| rowspan="2" | RUT955
 
| RUT955J7V***
 
| RUT955J7V***
 
| Quectel EC25-A
 
| Quectel EC25-A
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="2" | RUT9XX_R_00.06.08.6
+
| rowspan="2" | [https://wiki.teltonika-networks.com/wikibase/images/1/13/RUT9XX_R_00.06.08.6_WEBUI.bin RUT9XX_R_00.06.08.6 (Legacy)]
|
   
|-
 
|-
 
| RUT955V7V***
 
| RUT955V7V***
| Quectel EG25-G
+
| Quectel EC25-G
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|
   
|-
 
|-
| rowspan="3" | RUT955 new HW
+
| rowspan="3" | RUT955
 
| RUT955J03***
 
| RUT955J03***
 
| Quectel EC25-A
 
| Quectel EC25-A
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
| rowspan="3" | RUT9_R_00.07.01.2
+
| rowspan="3" | [https://wiki.teltonika-networks.com/wikibase/images/c/c0/RUT9_R_00.07.01.2_WEBUI.bin RUT9_R_00.07.01.2]
|
   
|-
 
|-
 
| RUT955V03***
 
| RUT955V03***
| Quectel EG25-G
+
| Quectel EC25-G
| EC25AFAR02A06M4G<br />   EC25AFAR05A04M4G<br />   EC25AFAR05A07M4G<br />   EC25EFAR02A06M4G<br />   EC25EFAR02A08M4G
+
| '''EC25AFAR02A06M4G<br />EC25AFAR05A04M4G<br />EC25AFAR05A07M4G<br />EC25EFAR02A06M4G<br />EC25EFAR02A08M4G'''
|
   
|-
 
|-
 
| RUT955W03***
 
| RUT955W03***
 
| Quectel EC25-AF
 
| Quectel EC25-AF
| EC25AFFAR07A08M4G
+
| '''EC25AFFAR07A08M4G'''
|
   
|-
 
|-
 
| RUTX09
 
| RUTX09
 
| RUTX091*****
 
| RUTX091*****
 
| Quectel EG06-A
 
| Quectel EG06-A
| EG06ALAR02A07M4G
+
| '''EG06ALAR02A07M4G'''
| RUTX_R_00.07.01.2
+
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|
   
|-
 
|-
 
| RUTX11
 
| RUTX11
 
| RUTX111*****
 
| RUTX111*****
 
| Quectel EG06-A
 
| Quectel EG06-A
| EG06ALAR02A07M4G
+
| '''EG06ALAR02A07M4G'''
| RUTX_R_00.07.01.2
+
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|
   
|-
 
|-
 
| RUTX12
 
| RUTX12
 
| RUTX121*****
 
| RUTX121*****
 
| Quectel EG06-A
 
| Quectel EG06-A
| EG06ALAR02A07M4G
+
| '''EG06ALAR02A07M4G'''
| RUTX_R_00.07.01.2
+
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|
   
|-
 
|-
 
| RUTXR1
 
| RUTXR1
 
| RUTXR11*****
 
| RUTXR11*****
 
| Quectel EG06-A
 
| Quectel EG06-A
| EG06ALAR02A07M4G
+
| '''EG06ALAR02A07M4G'''
| RUTX_R_00.07.01.2
+
| [https://wiki.teltonika-networks.com/wikibase/images/3/3d/RUTX_R_00.07.01.2_WEBUI.bin RUTX_R_00.07.01.2]
|
   
|}
 
|}
 +
 +
 +
''If  your device is already on the higher Modem firmware than in the table, but your Teltonika Networks device's firmware isn't the one that is represented above - you don't need to take any actions, device will work as usual''
 +
 +
== How to update the firmware of Teltonika Networks Device ==
 +
Following actions must be taken manually:
 +
 +
# Download corresponding firmware for your device from the table above.
 +
# In the WebUI, navigate to '''System > Firmware''' and upload the downloaded firmware.
 +
# Once uploaded - initiate the upgrade/update process and give your device some time to finish it.
 +
 +
== Once device's firmware is updated ==
 +
 +
Following actions will be performed automatically:
 +
# Fetching new LTE Modem firmware (20-30MB size) to Teltonika Networks device. Firmware is being fetched from Teltonika's cloud and requires '''Mobile Data connection''' to be successful.
 +
# Subsequent automatic update of LTE Modem firmware on your Teltonika device.
 +
<span style="color:#ff0000">'''IMPORTANT:''' '''''when using Legacy firmware (older than RUTOS v07.xx.xx)''''' this process works '''only''' via Mobile Data Connection, i.e. '''router''' '''must''' '''use Mobile WAN''' as opposed to Wired or Wifi WAN.</span>
 +
 +
WebUI banner will indicate if the LTE Modem upgrade is still in progress or is finished.
 +
 +
[[File:Networking Modem upgrade in progress.png|996px]]
 +
 +
If the LTE Modem upgrade is complete, you will get following message:
 +
 +
<br>
 +
[[File:Networking Modem upgrade finished.png|995px]]
 +
<br>
 +
 +
 +
'''Your device is now back to usual functionality!'''
 +
 +
== What do I need to know about this firmware update?==
 +
 +
* LTE Modem firmware flashing duration is around 15-30 minutes
 +
* Do not turn off the device
 +
* During LTE Modem firmware flash normal functionality of the Teltonika Networks device will be impaired:
 +
** No Mobile Data connection, SMS, call functions;
 +
** Possible WebUI issues;
 +
* If update has failed, LTE Modem firmware download and reflash procedure will start again at next power cycle for RUTOS, and on network / modem restart for Legacy firmware devices.

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