Difference between revisions of "FAQ"

From Teltonika Networks Wiki
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                         <ul>
 
                         <ul>
 +
                            <li>[[Auto APN]]</li>
 +
                            <li>[[Blocking Websites]]</li>
 +
                            <li>[[Dial Codes]]</li>
 +
                            <li>[[Disable Firewall]]</li>
 +
                            <li>[[Disable LAN Ports]]</li>
 +
                            <li>[[Disable Mobile Data]]</li>
 +
                            <li>[[Shell Commands]]</li>
 
                             <li>[[SMS Commands]]</li>
 
                             <li>[[SMS Commands]]</li>
 
                             <li>[[Speed Limit]]</li>
 
                             <li>[[Speed Limit]]</li>
                             <li>[[Blocking Websites]]</li>
+
                             <li>[[SSH With Public Key Authentication]]</li>
                             <li>[[How to login via SSH using an RSA key?]]</li>
+
                             <li>[[Upload & Download Files from RutOS]]</li>
                             <li>[[Can WAN port be used as LAN?]]</li>
+
                             <li>[[WAN as LAN]]</li>
                            <li>[[How to disable mobile data?]]</li>
 
                            <li>[[Can I send GPS data to my server?]]</li>
 
                            <li>[[How to disable LAN ports?]]</li>
 
                            <li>[[How to upload and download files from the router (Linux)?]]</li>
 
                            <li>[[How to upload and download files from the router (Windows)?]]</li>
 
                            <li>[[How to execute dialling codes?]]</li>
 
 
                             <li>[[802.11e WMM]]</li>
 
                             <li>[[802.11e WMM]]</li>
                            <li>[[Input/Output control and monitoring via CLI]]</li>
 
                            <li>[[How to configure Auto APN?]]</li>
 
                            <li>[[Ignoring Firewall and letting all traffic go through the router]]</li>
 
                            <li>[[Basic CLI / SSH Commands for RUT devices]]</li>
 
                            <li>[[Custom package upload via Package Manager]]</li>
 
 
                         </ul>
 
                         </ul>
 
                     </td>
 
                     </td>
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                         <ul>
 
                         <ul>
 +
                            <li>[[Bootloader menu]]</li>
 +
                            <li>[[Configuration Backup]]</li>
 +
                            <li>[[Mobile Data Connection Troubleshooting]]</li>
 +
                            <li>[[Remote Recovery]]</li>
 
                             <li>[[Safe Mode]]</li>
 
                             <li>[[Safe Mode]]</li>
 
                             <li>[[Unblocking WebUI Access]]</li>
 
                             <li>[[Unblocking WebUI Access]]</li>
                            <li>[[Configuration Backup]]</li>
 
                            <li>[[Remote Recovery]]</li>
 
                            <li>[[Bootloader menu]]</li>
 
 
                             <li>[[Web Filter Troubleshooting]]</li>
 
                             <li>[[Web Filter Troubleshooting]]</li>
                            <li>[[Mobile Data Connection Troubleshooting]]</li>
 
 
                         </ul>
 
                         </ul>
 
                     </td>
 
                     </td>
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                         <ul>
 
                         <ul>
                             <li>[[RMS FAQ|RMS related questions]]</li>
+
                             <li>[[RMS FAQ]]</li>
 
                             <li>[[How can I access my router remotely through the WAN interface?]]</li>
 
                             <li>[[How can I access my router remotely through the WAN interface?]]</li>
 
                             <li>[[How to enable remote access on the router?]]</li>
 
                             <li>[[How to enable remote access on the router?]]</li>

Revision as of 13:00, 9 June 2020

Main Page > FAQ

General Questions

How do I find information on this Wiki?

  • You can find basic information in the General Information page and you can find answers to some of the most frequently asked question in this FAQ page.
    To find specific information related to your device, follow a path such as this from the Wiki's home page:
    Main Page → Device series → Device name → Information...
    For example:
    Main PageRUT RoutersRUT955RUT955 Manual
    The Wiki is structured like this (click the button to see an image):
    Networking wiki faq wiki structure v2.png


Where can I download the latest firmware version?


I have a broken device. What should I do?

  • If you have encountered a software/firmware related issue, you should contact Teltonika-Networks technical support via:
    • VIP HelpDesk - if you have access, you can register your question on Teltonika's internal HelpDesk system.
    • Sales Manager - your sales person can relay technical questions to Teltonika's support team.
    • Crowd-Support Forum - a public forum for Teltonika-Networks related questions.
    For hardware issues please check if your device is eligible for warranty in the RMA page. If you do suspect a hardware malfunction, please fill out this RMA request form and read our warranty policy for more details.


My device seems functional, but I cannot access it. What should I do?

  • If you're having trouble with your device, LED behaviour may provide some insight into what's happening and what steps should be taken next. Look for your device's LED info in the LEDs page.
  • If you still can't reach the device using conventional methods, you may need to perform a reset to factory settings. Please refer to the Device Recovery Options page for information on that.


I'm looking for information on product accessories. Where can I find it?


How much power does my device use?

  • Power usage measurement results for all devices can found in the Power Consumption page.



Technical Questions

Control & Configuration


Troubleshooting & Recovery


Remote Access


Networking Questions


Other Questions


Security Information