Difference between revisions of "Router is online in RMS but I cannot see GPS data"

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If your router is online in RMS but doesn't display GPS information, please follow these steps:
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If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps.
  
* navigate to the RMS page, select device, then click '''Monitoring → Configuration''', enable "'''GPS parameters'''" and click save. Now RMS will collect GPS data from the router
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<br>
* when GPS collection is enabled in RMS, make sure the router has obtained a "'''GPS fix'''". You can check it in the router's WebUI, '''Services → GPS menu''' section
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[[File:Router is online in RMS but I cannot see GPS data.gif]]
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<br>
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'''Instruction:'''
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# Go to the RMS website and log in to your account.
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# Select the device(s) in question
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# Move your mouse pointer the '''Monitoring''' top action menu and click '''Set update period'''.
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# Mark the checkmark next to '''GPS Monitoring'''.
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# Specify the frequency at which GPS parameters will be updated in RMS.
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# When you are done, click '''Save'''.
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[[File:RMS-device-monitoring-update-period-set-gps.png]]
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At the top of your screen, you will get a notification in green text: '''<span style="color:#368d3b">Device updated</span>'''.
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[[File:RMS-top-control-menu-device-updated.jpg]]
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'''<span style="color:#0455a4"><big>Important!</big></span>'''
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GPS monitoring updates these parameters: Latitude, Longitude, FIX, Altitude, Speed, Satellites, Course, Status, Enabled, Accuracy.
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==See also==
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* [[How can I control RMS data usage?]]
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[[Category:RMS_FAQ]]

Latest revision as of 12:29, 12 July 2019

Main Page > IoT Platforms > RMS > RMS FAQ > Router is online in RMS but I cannot see GPS data

If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps.


Router is online in RMS but I cannot see GPS data.gif


Instruction:

  1. Go to the RMS website and log in to your account.
  2. Select the device(s) in question
  3. Move your mouse pointer the Monitoring top action menu and click Set update period.
  4. Mark the checkmark next to GPS Monitoring.
  5. Specify the frequency at which GPS parameters will be updated in RMS.
  6. When you are done, click Save.

RMS-device-monitoring-update-period-set-gps.png

At the top of your screen, you will get a notification in green text: Device updated.

RMS-top-control-menu-device-updated.jpg

Important! GPS monitoring updates these parameters: Latitude, Longitude, FIX, Altitude, Speed, Satellites, Course, Status, Enabled, Accuracy.

See also[edit | edit source]