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If your router is online in RMS but doesn't display GPS information, please follow these steps:
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If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps:
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* navigate to the RMS page, select device, then click '''Monitoring → Configuration''', enable "'''GPS parameters'''" and click save. Now RMS will collect GPS data from the router
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* Go to the RMS website; login; select the device(s) in question and scroll your mouse pointer the Monitoring submenu ('''Management → Monitoring'''); click "Configuration":
* when GPS collection is enabled in RMS, make sure the router has obtained a "'''GPS fix'''". You can check it in the router's WebUI, '''Services → GPS menu''' section
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[[File:How to change configuration monitoring interval part 2 v3.png]]
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