Router is online in RMS but I cannot see GPS data

Main Page > IoT Platforms > RMS > RMS FAQ > Router is online in RMS but I cannot see GPS data

If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps:

  • Go to the RMS website; login; select the device(s) in question and scroll your mouse pointer the Monitoring submenu (Management → Monitoring); click "Configuration":

How to change configuration monitoring interval part 2 v3.png


  • The pop-up that appears is used to control parameter update periods for RMS devices. Place a check mark next to GPS parameters and specify the frequency at which GPS parameters will be updated in RMS. When you are done, click "Save":

How to enable gps monitoring in rms v1.png

See also