Difference between revisions of "Template:Rms manual management export troubleshoot"

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The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
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The '''Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
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* Select a device(s) whose troubleshoot file(s) you would like to download:
  
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To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
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[[File:How to export troubleshoot from rms part 1 v1.png]]
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* Scroll your mouse pointer to the Export submenu ('''Management → Export''') and click "Troubleshoot":
  
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Move your mouse pointer to the Top control '''Actions''' menu and select '''Export Troubleshoot'''.
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[[File:How to export troubleshoot from rms part 2 v2.png]]
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* Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:
  
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[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS Topmenu Actions Export Troubleshoot v1.png]]
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[[File:How to export troubleshoot from rms part 3 v1.png]]
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The '''Export  Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
 
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<br>
 
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[[File:Rms manual top export troubleshoot dialog v1.png]]
 
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<br>
 
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'''Step by step Instructions'''
 
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# Select device(s) for which troubleshoot file(s) you would like to download.
 
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# Move your mouse pointer to the '''Actions''' menu and click '''Export Troubleshoot'''.
 
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# You will get a confirmation pop-up window.
 
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# Click the Confirm button.
 
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# In the '''Status''' column click the link to download troubleshoot files.
 
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[[File:RMS Actions Export Troubleshoot Complete v1.png]]
 
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'''<span style="color:#0455a4"><big>Useful</big></span>'''
 
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* You can easily download troubleshoot by clicking the file link.
 
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* You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
 
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[[File:Rms manual top backup troubleshoot v1.png]]
 

Revision as of 08:59, 15 May 2018

The Troubleshoot function is used to download the troubleshoot file from the selected device(s).

  • Select a device(s) whose troubleshoot file(s) you would like to download:

How to export troubleshoot from rms part 1 v1.png

  • Scroll your mouse pointer to the Export submenu (Management → Export) and click "Troubleshoot":

How to export troubleshoot from rms part 2 v2.png

  • Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:

How to export troubleshoot from rms part 3 v1.png

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