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Template:Rms manual management device submenu add device (view source)
Revision as of 07:57, 13 May 2024
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===Step by step instructions===
===Step by step instructions===
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Alternatively read these step by step instructions to learn how to add new device(s).
Alternatively, read these step-by-step instructions to learn how to add a new device(s).
[[File:Rms faq add device1.png|border|class=tlt-border|700px]]
# Leave the '''Automatically enable monitoring service''' checked.
* Make sure your device has an Internet connection.
# In the '''Company''' field, select your company.
* Follow the directions above to locate the correct menu item.
# Select the desired '''company''' to which you will be adding the device.
# Type a custom '''Name''' for your device
# Select the '''model''' type of the device you will be adding.
# Enter the device's serial number<span class="asterisk">*</span>, LAN MAC Address<span class="asterisk">*</span> (IMEI<span class="asterisk">*</span> for TRB).
# Enable '''device service''' if you want the device to be able to connect to the RMS platform (This will activate a trial credit or credit from your RMS company credit pool)
# Click <b>Submit</b> button to add a new device(s).
# Provide the necessary details: input the desired device name, '''serial number''', '''LAN MAC''' address, and the device's '''current admin password'''.
# Click '''Submit''' if all details are correct and you're ready to add the device to your RMS company.
* Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
* After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
<h2>RMS Authentication code</h2>
'''In some cases''', while adding the device, you will be provided an '''authentication code'''. This code is not related to the device's admin/root password. Code is only used to authorize the device with the associated RMS Company.
[[File:Rms faq add device2.png|border|class=tlt-border|700px]]
* This authentication code for the provided device must be inserted in the devices RMS configuration.
'''<span style="color:red">Note:</span>''' authentication code can only be inserted on devices with RutOS firmware '''07.07.x''' and above.
# In device's '''WebUI''', navigate to '''Services -> Cloud Solutions -> RMS'''.
# In the field '''Authentication code''', type in the code that was provided to you by RMS while adding the device. ''If you missed the authentication code during device registration, you can view it in the '''Device's details''' page in RMS or by changing table settings in the '''Devices''' page to display the Authentication code column.''
# Save the change by clicking '''Save & Apply'''.
[[File:Rms faq add device4.mp4|thumbnail|right|Adding a device with Authentication code]]
[[File:Rms faq add device3.png|border|class=tlt-border|700px]]
'''<span style="color:#0455a4"><big>Important!</big></span>'''
'''<span style="color:#0455a4"><big>Important!</big></span>'''
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* Click the plus ([[File:Rms plus symbol.png]]) symbol to add more than one device.
* Click the plus ([[File:Rms plus symbol.png]]) symbol to add more than one device.
* '''Enable auto crediting checkmark''' - if checked, a credit will automatically be assigned to the added device (if there are credits available).
* '''Enable auto crediting checkmark''' - if checked, a credit will automatically be assigned to the added device (if there are credits available).
'''<span style="color:#0455a4">Important!</span>''' Make sure you are using the '''LAN MAC''' address when adding a device to RMS.
'''<span style="color:#0455a4">Important!</span>''' Make sure you are using the '''LAN MAC''' address when adding a device to RMS.