Difference between revisions of "Template:Rms manual management export troubleshoot"
From Teltonika Networks Wiki
(2 intermediate revisions by the same user not shown) | |||
Line 3: | Line 3: | ||
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu. | To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu. | ||
− | Move your mouse pointer to the Top control ''' | + | Move your mouse pointer to the Top control '''Export''' menu and select '''Troubleshoot''' (Export → Troubleshoot). |
− | [[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File: | + | [[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:Rms_manual_top_troubleshoot_v1.png]] |
− | The ''' | + | The '''Troubleshoot''' function is used to download the troubleshoot file from the selected device(s). |
<br> | <br> | ||
− | [[File: | + | [[File:RMS-export-troubleshoot.gif]] |
<br> | <br> | ||
− | ''' | + | '''Instructions''' |
− | # Select device(s) | + | # Select a device(s) whose troubleshoot file(s) you would like to download. |
− | # Move your mouse pointer to the ''' | + | # Move your mouse pointer to the '''Export''' menu and click '''Event Logs'''. |
− | # You will get a | + | # You will get a pop-up box that displays your selected device(s). Wait for a few seconds for the system to connect to the router. |
− | + | # In the '''Status''' column click the '''Download''' button to get troubleshoot file(s). | |
− | # In the '''Status''' column click the | ||
− | + | '''<span style="color:#0455a4"><big>Important!</big></span>''' | |
+ | * You can easily get all event logs as one ZIP file by clicking '''Download all''' button. | ||
− | + | [[File:RMS-download-troubleshoot-file-button.png]] | |
− | |||
− | |||
− | |||
− |
Revision as of 12:50, 10 March 2021
The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.
Move your mouse pointer to the Top control Export menu and select Troubleshoot (Export → Troubleshoot).
File:Rms manual top troubleshoot v1.png
The Troubleshoot function is used to download the troubleshoot file from the selected device(s).
Instructions
- Select a device(s) whose troubleshoot file(s) you would like to download.
- Move your mouse pointer to the Export menu and click Event Logs.
- You will get a pop-up box that displays your selected device(s). Wait for a few seconds for the system to connect to the router.
- In the Status column click the Download button to get troubleshoot file(s).
Important!
- You can easily get all event logs as one ZIP file by clicking Download all button.