Template:Rms manual management export troubleshoot: Difference between revisions

Latest revision as of 18:33, 24 February 2022

The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.

To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.

Move your mouse pointer to the Top control Actions menu and select Export Troubleshoot.

The Export Troubleshoot function is used to download the troubleshoot file from the selected device(s).

Step by step Instructions

Select device(s) for which troubleshoot file(s) you would like to download.
Move your mouse pointer to the Actions menu and click Export Troubleshoot.
You will get a confirmation pop-up window.
Click the Confirm button.
In the Status column click the link to download troubleshoot files.

Useful

You can easily download troubleshoot by clicking the file link.
You will be able to access and redownload the troubleshot(-s) anytime in Management → Files or in each device's details.

@@ Line 1: / Line 1: @@
-[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS-top-menu-export-troubleshoot.png]]
+The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
-[[File:RMS-export-troubleshoot.gif]]
+To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
-The '''Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
+Move your mouse pointer to the Top control '''Actions''' menu and select '''Export Troubleshoot'''.
-----
-* Select a device(s) whose troubleshoot file(s) you would like to download:
-[[File:How to export troubleshoot from rms part 1 v1.png]]
+[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS Topmenu Actions Export Troubleshoot v1.png]]
-----
-* Scroll your mouse pointer to the Export submenu ('''Management → Export''') and click "Troubleshoot":
-[[File:How to export troubleshoot from rms part 2 v2.png]]
+The '''Export  Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
-----
-* Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:
-[[File:How to export troubleshoot from rms part 3 v1.png]]
+<br>
+[[File:Rms manual top export troubleshoot dialog v1.png]]
+<br>
+'''Step by step Instructions'''
+# Select device(s) for which troubleshoot file(s) you would like to download.
+# Move your mouse pointer to the '''Actions''' menu and click '''Export Troubleshoot'''.
+# You will get a confirmation pop-up window.
+# Click the Confirm button.
+# In the '''Status''' column click the link to download troubleshoot files.
+[[File:RMS Actions Export Troubleshoot Complete v1.png]]
+'''<span style="color:#0455a4"><big>Useful</big></span>'''
+* You can easily download troubleshoot by clicking the file link.
+* You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
+[[File:Rms manual top backup troubleshoot v1.png]]