TRB500 Product Change Notifications: Difference between revisions

Revision as of 15:16, 17 October 2023

Main Page > TRB Gateways > TRB500 > TRB500 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the TRB500 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2023.10.16: Firmware Requirement Change

Starting from November 2023, all TRB500 devices will be manufactured with a new firmware version. They will require firmware version TRB5_R_00.07.05 or newer.


Change description
Change type	Firmware Requirement Change
Detailed description	Starting November 2023, all TRB500 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer. Downgrading to previous firmware versions will no longer be supported. Please note that this change will be implemented gradually, throughout a 4-month transitional period starting from November 2023. During this period, your shipments of TRB500 may consist of either the previous version or the new one described above.
	Change reasons	Support for newest Quectel modem firmware


Affected products information
All TRB500 ****** product codes are affected. No product code changes.
Product release date	November 2023


Change impact
Risk assessment	No risk factors are asociated with this change. Please note: this product change notification does not affect any previous TRB500 devices, except new TRB500 devices.
Suggested implementation plan	For more detailed information please contact your sales representative.


Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.08.02: Product packaging changes

Starting from 2023 Q3 TRB500 router product packaging will be changed.


Change description
Change type	Packaging
Detailed description	The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
	Current design:	Updated packaging design:
	Packaging dimensions will not change.
Change reasons	Design improvement.


Affected products information
Model	Affected order codes	Order code changes
TRB500	TRB500 ***** and specific TRB500 client codes	No changes
Upcoming change date	2023 Q3


Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. Some specific client codes are effected by these changes. For more detailed information please contact your sales representative.


Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.02.13: MAC address range change

All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.


Change description
Change type	MAC address range
Detailed description	All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons	Endpoint of the previous MAC address range.


Affected products information
Model	Affected order codes	Order code changes
All Teltonika Networks devices	All order codes	No changes
Upcoming change date	2023, week 9


Change impact
Risk assessment	Device install procedures or any automated solutions might need modifications.
Suggested implementation plan	For more detailed information please contact your sales representative.


Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

@@ Line 6: / Line 6: @@
 __TOC__
-{{Template: 2023-10-16_TRB_Firmware_Requirement_Change
+==2023.10.16: Firmware Requirement Change==
-<!------------------------DEVICE----------------------->
-| name         = TRB500
+Starting from November 2023, all TRB500 devices will be manufactured with a new firmware version. They will require firmware version TRB5_R_00.07.05 or newer.
-}}
+{| class="wikitable"
+|+
+! colspan="3" style="text-align: left; background: white;" |Change description
+|-
+| style="text-align: left; background: white;" |Change type
+| colspan="2" style="text-align: left; background: white;" |Firmware Requirement Change
+|-
+| rowspan="3" style="width: 221px; text-align: left; background: white;" |Detailed description
+| colspan="2" style="width: 908px; text-align: left; background: white;" |Starting November 2023, all TRB500 devices will be manufactured with a new firmware version. They will require firmware version TRB1_R_00.07.05 or newer. Downgrading to previous firmware versions will no longer be supported.
+Please note that this change will be implemented gradually, throughout a 4-month transitional period starting from November 2023. During this period, your shipments of TRB500 may consist of either the previous version or the new one described above.
+|-
+| style="text-align: left; background: white;" |Change reasons
+| colspan="2" style="text-align: left; background: white;" |Support for newest Quectel modem firmware
+|-
+|}
+{| class="wikitable"
+|+
+! colspan="2" style="width: 1154px; text-align: left; background: white;" |Affected products information
+|-
+| colspan="2" style="text-align: left; background: white;" |All TRB500 ****** product codes are affected. No product code changes.
+|-
+| style="text-align: left; background: white;" |Product release date
+| style="text-align: left; background: white;" |November 2023
+|-
+|}
+{| class="wikitable"
+|+
+! colspan="3" style="text-align: left; background: white;" |Change impact
+|-
+| style="width: 221px; text-align: left; background: white;" |Risk assessment
+| colspan="2" style="width: 908px; text-align: left; background: white;" |No risk factors are asociated with this change.
+'''Please note:''' this product change notification does not affect any previous TRB500 devices, except new TRB500 devices.
+|-
+| style="text-align: left; background: white;" |Suggested implementation plan
+| colspan="2" style="text-align: left; background: white;" |
+For more detailed information please contact your sales representative.
+|-
+|}
+{| class="wikitable"
+|+
+! colspan="3" style="width: 1141px; text-align: left; background: white;" |Acknowledgement of PCN receipt
+|-
+| colspan="3" style="text-align: left; background: white;" |If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
+|-
+|}
+To download the pdf version of this notification, [[Media:PCN TRB500_2023-10-16_EN.pdf|click here]].
 ==2023.08.02: Product packaging changes==