RMS Product Change Notifications

Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.

This page stores information regarding changes to Teltonika's Remote Management System (RMS). Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).

2020.03.04: DNS change

On March 18, 2020 Teltonika's Remote Management System (RMS) DNS address will change from rms.teltonika.lt to rms.teltonika-networks.com

Change description
Change type	DNS change
Detailed description	RMS WEB service DNS address will be changed from rms.teltonika.lt to rms.teltonika-networks.com. The previous DNS address (rms.teltonika.lt) will permanently redirect to the new DNS address (rms.teltonika-networks.com). Additionally, the email address for RMS service will change from [email protected] to [email protected].
Change reasons	To differentiate the Teltonika Networking IoT platform from Teltonika Vehicle Telematics solutions.
Change implementation date	March 18, 2020

Change impact
Risk assessment	No risk factors encountered with this change. We recommend to change any services using previous DNS address (rms.teltonika.lt) to the new DNS address (rms.teltonika-networks.com).

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.06.17: RMS licensing changes

On August 1, 2019 Teltonika's Remote Management System (RMS) license system will change. More details can be seen in the tables below.

Change description
Change type	RMS Licensing
Detailed description	Currently, all licenses expire on the 1st day of the month, meaning that the number of active license days depends on the day the license was activated. After the licensing logic changes, licenses will remain active for 30 days starting from the day of activation.
Change reasons	Before the change licenses added on days 1-15 were valid until the 1st day of the next month, meaning that active license time was less than one month. After this change active license days will not depend on license activation day.

Affected products information
All licenses will be activated for a 30 day period starting from August, 2019 with the exception of already active ones.
Change implementation date	August, 2019

Change impact
Risk assessment	Active licenses will not be expiring on the 1st day of each month. Therefore, public information regarding licensing might need revision.
Suggested implementation plan	Please consult your sales representative regarding this issue.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2019.01.04: visual/structural UI changes

On January 4, 2019 Teltonika's Remote Management System (RMS) will undergo visual and structural user interface (UI) changes. Expected end of this implementation is January 8, 11 p.m.

Change description
Change type	Visual/structural UI changes
Detailed description	RMS WEB interface will receive a major upgrade
Change reasons	Improved ergonomics and user experience, back-end updates for future feature compatibility
Product release date	January 4 – January 8, 2019

Change impact
Risk assessment	Some functions might be reachable via a different path after menu structure changes. Short server downtime periods and service disruptions can be expected during RMS server update period (from January 4, 9 a.m. to January 8, 11 p.m.).

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above

To download the pdf version of this notification, click here.