Template:Rms manual management export troubleshoot: Difference between revisions
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The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files. | The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files. | ||
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → | To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu. | ||
Move your mouse pointer to the Top control '''Export''' menu and select '''Troubleshoot''' (Export → Troubleshoot). | Move your mouse pointer to the Top control '''Export''' menu and select '''Troubleshoot''' (Export → Troubleshoot). | ||
[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File: | [[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:Rms_manual_top_troubleshoot_v1.png]] | ||
The '''Troubleshoot''' function is used to download the troubleshoot file from the selected device(s). | The '''Troubleshoot''' function is used to download the troubleshoot file from the selected device(s). | ||
Revision as of 11:50, 10 March 2021
The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.
Move your mouse pointer to the Top control Export menu and select Troubleshoot (Export → Troubleshoot).
File:Rms manual top troubleshoot v1.png
The Troubleshoot function is used to download the troubleshoot file from the selected device(s).
Instructions
- Select a device(s) whose troubleshoot file(s) you would like to download.
- Move your mouse pointer to the Export menu and click Event Logs.
- You will get a pop-up box that displays your selected device(s). Wait for a few seconds for the system to connect to the router.
- In the Status column click the Download button to get troubleshoot file(s).
Important!
- You can easily get all event logs as one ZIP file by clicking Download all button.
