Template:Rms manual management export troubleshoot: Difference between revisions
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[[File: | [[File:Rms manual top export troubleshoot dialog v1.png]] | ||
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# Select a device(s) whose troubleshoot file(s) you would like to download. | # Select a device(s) whose troubleshoot file(s) you would like to download. | ||
# Move your mouse pointer to the '''Export''' menu and click '''Event Logs'''. | # Move your mouse pointer to the '''Export''' menu and click '''Event Logs'''. | ||
# You will get a pop-up box that displays your selected device(s) | # Click the Confirm button. | ||
# In the '''Status''' column click the | # You will get a pop-up box that displays your selected device(s). | ||
# In the '''Status''' column click the link to download troubleshoot files. | |||
'''<span style="color:#0455a4"><big> | '''<span style="color:#0455a4"><big>Useful</big></span>''' | ||
* You can easily | * You can easily download troubleshoot by clicking the file link. | ||
* You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details. | |||
[[File: | [[File:Rms manual top backup troubleshoot v1.png]] | ||
Revision as of 18:52, 10 March 2021
The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.
Move your mouse pointer to the Top control Export menu and select Troubleshoot (Export → Troubleshoot).
File:Rms manual top troubleshoot v1.png
The Troubleshoot function is used to download the troubleshoot file from the selected device(s).
Instructions
- Select a device(s) whose troubleshoot file(s) you would like to download.
- Move your mouse pointer to the Export menu and click Event Logs.
- Click the Confirm button.
- You will get a pop-up box that displays your selected device(s).
- In the Status column click the link to download troubleshoot files.
Useful
- You can easily download troubleshoot by clicking the file link.
- You will be able to access and redownload the troubleshot(-s) anytime in Management → Files or in each device's details.
