Template:Rms manual management export troubleshoot: Difference between revisions

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* Scroll your mouse pointer to the Export submenu ('''Management → Export''') and click "Troubleshoot":
* Scroll your mouse pointer to the Export submenu ('''Management → Export''') and click "Troubleshoot":


[[File:How to export troubleshoot from rms part 2 v1.png]]
[[File:How to export troubleshoot from rms part 2 v2.png]]
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* Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:
* Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:


[[File:How to export troubleshoot from rms part 3 v1.png]]
[[File:How to export troubleshoot from rms part 3 v1.png]]

Revision as of 07:59, 15 May 2018

The Troubleshoot function is used to download the troubleshoot file from the selected device(s).


  • Select a device(s) whose troubleshoot file(s) you would like to download:


  • Scroll your mouse pointer to the Export submenu (Management → Export) and click "Troubleshoot":


  • Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file: