RUTX50 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the RUTX50 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2023.10.30: Firmware Requirement Change

Starting November 2023 with batch {{{batch}}}, all RUTX50 devices will be manufactured with a new firmware version and will support only firmware version RUTX_R_00.07.05.3 or newer.

Change description
Change type	Firmware Requirement Change
Detailed description	Starting November 2023 with batch {{{batch}}}, all RUTX50 devices will be manufactured with a new firmware version. They will require firmware version RUTX_R_00.07.05.3 or newer. Downgrading to previous firmware versions will no longer be supported. Please note that your RUTX50 shipments may include either the prior version or the newly described version above due to stocked devices.
	Change reason	Support for the new SPI Nand Flash memory

Affected products information
All RUTX50 ****** product codes are affected. No product code changes.
Upcoming change date	November 2023, batch 16

Change impact
Risk assessment	All risks are firmware-related. Firmware downloads for the device can be found here. Please note: this product change notification does not affect any previous RUTX50 devices, except newly manufactured RUTX50 devices.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.08.02: Product packaging changes

Starting from 2023 Q3 RUTX50 product packaging will be changed.

Change description
Change type	Packaging
Detailed description	The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
	Current design:	Updated packaging design:
	Packaging dimensions will not change.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
RUTX50	RUTX50 *****	No changes
Upcoming change date	2023 Q3

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.02.13: MAC address range change

All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.

Change description
Change type	MAC address range
Detailed description	All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons	Endpoint of the previous MAC address range.

Affected products information
Model	Affected order codes	Order code changes
All Teltonika Networks devices	All order codes	No changes
Upcoming change date	2023, week 9

Change impact
Risk assessment	Device install procedures or any automated solutions might need modifications.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.