Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).
This page stores information regarding changes to the RUTX50 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).
2025.03.25: Greengrass Service Removal with RutOS 7.14
With the release of RutOS version 7.14, support for the RUTX50 Greengrass service will be discontinued.
With the introduction of RutOS 7.14, support for the AWS Greengrass v1 service will be removed. This change is due to AWS discontinuing support for Greengrass v1 as of June 30, 2023, meaning no further updates or security patches are provided.
Change reasons
Increasing security
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
2025 Q2, with the release of RutOS 7.14
Change impact
Risk assessment
Devices currently relying on AWS Greengrass v1 will no longer have access to the application.
Some automation processes relying on these legacy services may require reconfiguration.
Suggested implementation plan
Users should evaluate their use of AWS Greengrass v1 and plan migration to AWS Greengrass v2 or alternative edge computing solutions.
Contact your Teltonika Networks representative for further support or recommendations.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2025.03.19: Mass Packaging changes
Beginning in March 2025, the mass packaging for RUTX50 will updated with the following changes.
Starting in March 2025, the mass packaging box for the RUTX50 will be updated as follows:
New box dimensions: 360 × 315 × 185 mm (previously 390 × 185 × 185 mm).
Increased shipping quantity: Each packaging box will now contain 20 units instead of the previous 10 units.
Individual packaging: Every RUTX50 unit will now be packed in an individual box before being placed in the packaging box.
The visuals below do not represent the actual product packaging; they are for reference purposes only.
Current packaging:
Updated packaging:
This change effects only mass packaging codes.
Change reasons
Enhanced Product Protection: Individual packaging ensures better protection during handling and transit.
Sustainability & Waste Reduction: Optimized packaging reduces material waste and improves overall environmental sustainability.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50000400
Custom order codes that uses standard mass packaging
N/A
Upcoming change date
2025 March
Change impact
Risk assessment
The updated packaging may require adjustments in warehouse storage and handling processes due to the new dimensions and increased SPQ.
Shipping logistics will need to account for the new box size when calculating freight and storage.
No impact on product functionality or technical specifications.
Suggested implementation plan
Inform relevant warehouse and logistics personnel about the packaging changes.
Adjust storage planning to accommodate the new box dimensions and increased SPQ.
Ensure that handling procedures account for individual product boxes within the transportation box.
If necessary, contact your sales representative for further guidance and support.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2025.03.18: Transition to Eco Packaging
Beginning in March 2025, the packaging for RUTX50 updated with the following changes.
The inserts and plastic packaging will be replaced by individual cardboard boxes for both the product and its accessories. Of those boxes, the product box will include the Teltonika Networks logo and company information, and accessory boxes will include the accessory name, order code, image, EAN barcode, and QR code. Any empty space in the packaging will be filled with carton honeycomb fillers. These updates are meant to reduce the environmental footprint of our products, with eliminating plastic packaging being the primary focus.
Please note that this change will be implemented gradually, throughout a 6-month transitional period starting from March 2025. During this period, your shipments of RUTX50 may consist of either the current packaging or the new one described above. For inquiries regarding custom order codes, please contact your designated sales representative.
The visuals below do not represent the actual product packaging; they are for reference purposes only.
Current packaging:
Updated packaging:
Device box:
Corrugated carton filler:
Packaging dimensions will not change.
Change reasons
Reducing environmental impact
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
N/A
Upcoming change date
2025 March
Change impact
Risk assessment
The product handling, storage, and logistics processes may require review.
Marketing materials, such as photos, might need replacement.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2025.02.25: Mobile and I/O POST/GET Service Removal with RutOS 7.14
With the release of RutOS version 7.14, support for the RUTX50 POST/GET service will be discontinued to enhance security while maintaining device functionality through alternative methods.
With the introduction of RutOS 7.14, the Mobile POST/GET and I/O POST/GET services will be removed from the firmware and will no longer be available in the package manager. These legacy services had security concerns, and their removal ensures a more robust security framework for the device. However, users will still be able to achieve the same functionalities using the device's API, which provides a more secure and efficient way to interact with the system.
Change reasons
Enhanced Security: Removing these services mitigates potential security risks and improves overall system integrity.
Improved API Support: Users can leverage the API for secure and flexible data handling without relying on deprecated methods.
The change aligns with modern security protocols and best practices in remote device management.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
2025 Q2, with the release of RutOS 7.14
Change impact
Risk assessment
Clients using Mobile POST/GET and I/O POST/GET services will need to transition to API-based methods.
Some automation processes relying on these legacy services may require reconfiguration
API documentation and support resources will be available to facilitate a smooth transition.
Suggested implementation plan
Test API-based interactions before the transition to ensure compatibility.
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2025.02.24: Implementation of Read-Only System Files in RutOS 7.14
With the release of RutOS version 7.14 in Q2 2025, in RUTX50 devices will implement read-only permissions for critical system files by default. The new read-only configuration ensures a more secure and stable environment, though it may affect those who perform non-standard operations.
With the release of RutOS version 7.14, the device’s critical system files will become read-only by default. This prevents unauthorized or accidental modifications that could damage the system’s integrity. Standard users operating within typical parameters should not be affected, while those who rely on direct file alterations will need to adjust their workflows. Custom firmware options are expected to allow reverting to a more flexible configuration if required.
Change reasons
To maintain system integrity, enhance reliability, and prevent unintended damage to core files.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
Q2 2025
Change impact
Risk assessment
Customers performing direct system-level modifications may need to adjust their procedures.
Standard end-users, who do not rely on altering critical system files, are unlikely to be affected.
Custom firmware solutions can restore file-level flexibility if required.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Review current workflows and identify any reliance on direct system file modifications. Consider using custom firmware builds if continued system-level customization is necessary.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the PDF version of this notification, click here.
2025.02.20: WebUI Mode Update with RutOS 7.13
With the release of RutOS version 7.13, RUTX50 the WebUI will undergo changes to enhance user experience and accessibility.
PCN Number: PCN_RUTOS_CHANGE_RUTX50_2025_02_20_EN
Change description
Change type
Firmware change
Detailed description
Previously, the WebUI provided two separate modes: Basic Mode and Advanced Mode. With the introduction of RutOS 7.13, these two modes will be merged into a unified interface, where users will have access to all settings within one mode.
Change reasons
Improved Usability: A single mode simplifies navigation and enhances user-friendliness.
Increased Accessibility: All essential settings remain available without needing to switch between modes.
Optimized User Experience: A streamlined design enhances efficiency and ease of use.
User-Driven Enhancement: This change is based on user feedback, aiming to create a more intuitive and accessible WebUI experience.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
2025 Q2, with the release of RutOS 7.13
Change impact
Risk assessment
Users accustomed to switching between Basic and Advanced Mode may require time to adapt to the unified interface.
Settings will now be presented in a single, continuous view rather than separated into different modes.
Minor learning curve for users transitioning from previous WebUI versions.
Suggested implementation plan
Review the unified WebUI mode and familiarize yourself with having all settings available.
Refer to the updated user documentation and support resources for guidance.
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.12.19: Tamper evident sticker
Beginning in January 2025, RUTX50 devices will packaged in a box with a tamper evident sticker.
RUTX50 devices will be packaged with tamper evident sticker on the box.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in January 2025. During this period, your shipments of RUTX50 may consist of either the current packaging or the new one described above.
Seal on:
Seal removed:
Change reasons
To enhance security and ensure reliability by confirming packaging integrity.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ****** (For North America region order codes)
N/A
Upcoming change date
2025 January
Change impact
Risk assessment
The sticker may leave residue on the box, affecting the packaging's appearance.
Marketing material such as photos might need replacing.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2024.12.09: Transition to HTTPS protocol RutOS 7.12
With the release of RutOS version 7.12 in January 2025, RUTX50 devices will disable the HTTP protocol and enable HTTPS Redirect by default to enhance WebUI and API communication security.
With the release of RutOS version 7.12 firmware, the device's WebUI and API default communication methods will change. The HTTP protocol will be changed to HTTPS (only) in default configuration for security reasons and complying with security standards. The "HTTPS Redirect" functionality will be enabled by default so all HTTP requests will be automatically redirected through the HTTPS channel.
Change reasons
To enhance security measures and comply with security standards by eliminating unsecured HTTP protocol usage.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
All
No changes
Upcoming change date
January 2025
Change impact
Risk assessment
Users may receive a browser warning indicating that the connection is not secure due to the use of a self-signed certificate in HTTPS.
API users may experience issues depending on the tools they use to communicate with the API, as some may not support HTTPS, self-signed certificates or the tooling may have to be reconfigured to adapt to these changes.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. URL1URL2 For more detailed information, please contact your sales representative.
API users should update their tools and scripts to support HTTPS communication and handle self-signed certificates.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the PDF version of this notification, click here.
The device will be manufactured with top and bottom stickers instead of engravings due to the thickness of the paint coating on the housing. The information on the stickers will not be affected.
Please note that this change will be implemented gradually, throughout a 1-month transitional period starting from December, 2024. During this period, your shipments of RUTX50 may consist of either the current design or the new one described above.
Change reasons
Reducing the risk for client to receive lower quality engraving on the housing.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
December 1st, 2024
Change impact
Risk assessment
No risk factors are associated with this change. Please note: this product change notification does not affect any previous RUTX50 devices, except new RUTX50 devices that will be manufactured with this change.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.09.18: EAN Code Change
Starting from October 1st 2024, new order codes created will have their own unique EAN codes.
The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons
Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
October 1st, 2024
Change impact
Risk assessment
Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.07.10: SMA Connector Update
Starting from October 2024, RUTX50 devices will be manufactured with updated SMA connectors.
PCN Number: PCN_RUTX50_SMA_2024.07.10
Change description
Change type
Hardware change
Detailed description
Starting in October 2024, RUTX50 devices will be manufactured with updated RP-SMA and SMA connectors. This update will not affect the functionality of the SMA connectors; it is only a change in their form. In the photos displayed below, you can see the change.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in October 2024. During this period, your shipments of RUTX50 may consist of either the current design or the new one described above.
Current design:
Updated design:
Change reasons
This will improve the effectiveness of device manufacturing.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
October 2024
Change impact
Risk assessment
No risk factors are asociated with this change.
Please note: this product change notification does not affect any previous RUTX50 devices, except new RUTX50 devices that will be manufactured with this change.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
With the release of RutOS version 7.07, RUTX50 device will experience changes related to the security improvements of the device.
PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN
Change description
Change type
Firmware change
Detailed description
Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons
Increasing security
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
2024 Q2, with the release of RutOS 7.07
Change impact
Risk assessment
The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2023.12.18: Visual colour housing changes
Beginning in April 2024, RUTX50 router will be manufactured with a different colour housing.
PCN Number: PCN_RUTX50_2023_12_18_EN
Change description
Change type
Housing colour
Detailed description
RUTX50 devices will be produced with a new black housing.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in April 2024. During this period, your shipments of RUTX50 may consist of either the current design or the new one described above.
Current design:
New design:
The housing dimensions will not be changed.
Change reasons
Design improvement.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
N/A
Upcoming change date
2024 April
Change impact
Risk assessment
Marketing material such as photos might need replacing.
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.10.30: Firmware Requirement Change
Starting November 2023 with batch 16, all RUTX50 devices will be manufactured with a new firmware version and will support only firmware version RUTX_R_00.07.05.3 or newer.
Change description
Change type
Firmware Requirement Change
Detailed description
Starting November 2023 with batch 16, all RUTX50 devices will be manufactured with a new firmware version. They will require firmware version RUTX_R_00.07.05.3 or newer. Downgrading to previous firmware versions will no longer be supported.
Please note that your RUTX50 shipments may include either the prior version or the newly described version above due to stocked devices.
Change reason
Support for the new SPI Nand Flash memory
Affected products information
All RUTX50 ****** product codes are affected. No product code changes.
Upcoming change date
November 2023, batch 16
Change impact
Risk assessment
All risks are firmware-related. Firmware downloads for the device can be found here.
Please note: this product change notification does not affect any previous RUTX50 devices, except newly manufactured RUTX50 devices.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.08.02: Product packaging changes
Starting from 2023 Q3 RUTX50 product packaging will be changed.
Change description
Change type
Packaging
Detailed description
The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
Current design:
Updated packaging design:
Packaging dimensions will not change.
Change reasons
Design improvement.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
2023 Q3
Change impact
Risk assessment
The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.02.13: MAC address range change
All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.
Change description
Change type
MAC address range
Detailed description
All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons
Endpoint of the previous MAC address range.
Affected products information
Model
Affected order codes
Order code changes
All Teltonika Networks devices
All order codes
No changes
Upcoming change date
2023, week 9
Change impact
Risk assessment
Device install procedures or any automated solutions might need modifications.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
