Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).
This page stores information regarding changes to the RUTX50 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).
2024.09.18: EAN Code Change
Starting from October 1st 2024, new order codes created will have their own unique EAN codes.
The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons
Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
October 1st, 2024
Change impact
Risk assessment
Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2024.07.10: SMA Connector Update
Starting from October 2024, RUTX50 devices will be manufactured with updated SMA connectors.
PCN Number: PCN_RUTX50_SMA_2024.07.10
Change description
Change type
Hardware change
Detailed description
Starting in October 2024, RUTX50 devices will be manufactured with updated RP-SMA and SMA connectors. This update will not affect the functionality of the SMA connectors; it is only a change in their form. In the photos displayed below, you can see the change.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in October 2024. During this period, your shipments of RUTX50 may consist of either the current design or the new one described above.
Current design:
Updated design:
Change reasons
This will improve the effectiveness of device manufacturing.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
October 2024
Change impact
Risk assessment
No risk factors are asociated with this change.
Please note: this product change notification does not affect any previous RUTX50 devices, except new RUTX50 devices that will be manufactured with this change.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
With the release of RutOS version 7.07, RUTX50 device will experience changes related to the security improvements of the device.
PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN
Change description
Change type
Firmware change
Detailed description
Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons
Increasing security
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
No changes
Upcoming change date
2024 Q2, with the release of RutOS 7.07
Change impact
Risk assessment
The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts.
Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset.
The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2023.12.18: Visual colour housing changes
Beginning in April 2024, RUTX50 router will be manufactured with a different colour housing.
PCN Number: PCN_RUTX50_2023_12_18_EN
Change description
Change type
Housing colour
Detailed description
RUTX50 devices will be produced with a new black housing.
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in April 2024. During this period, your shipments of RUTX50 may consist of either the current design or the new one described above.
Current design:
New design:
The housing dimensions will not be changed.
Change reasons
Design improvement.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 ******
N/A
Upcoming change date
2024 April
Change impact
Risk assessment
Marketing material such as photos might need replacing.
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.10.30: Firmware Requirement Change
Starting November 2023 with batch 16, all RUTX50 devices will be manufactured with a new firmware version and will support only firmware version RUTX_R_00.07.05.3 or newer.
Change description
Change type
Firmware Requirement Change
Detailed description
Starting November 2023 with batch 16, all RUTX50 devices will be manufactured with a new firmware version. They will require firmware version RUTX_R_00.07.05.3 or newer. Downgrading to previous firmware versions will no longer be supported.
Please note that your RUTX50 shipments may include either the prior version or the newly described version above due to stocked devices.
Change reason
Support for the new SPI Nand Flash memory
Affected products information
All RUTX50 ****** product codes are affected. No product code changes.
Upcoming change date
November 2023, batch 16
Change impact
Risk assessment
All risks are firmware-related. Firmware downloads for the device can be found here.
Please note: this product change notification does not affect any previous RUTX50 devices, except newly manufactured RUTX50 devices.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.08.02: Product packaging changes
Starting from 2023 Q3 RUTX50 product packaging will be changed.
Change description
Change type
Packaging
Detailed description
The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
Current design:
Updated packaging design:
Packaging dimensions will not change.
Change reasons
Design improvement.
Affected products information
Model
Affected order codes
Order code changes
RUTX50
RUTX50 *****
No changes
Upcoming change date
2023 Q3
Change impact
Risk assessment
The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2023.02.13: MAC address range change
All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.
Change description
Change type
MAC address range
Detailed description
All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons
Endpoint of the previous MAC address range.
Affected products information
Model
Affected order codes
Order code changes
All Teltonika Networks devices
All order codes
No changes
Upcoming change date
2023, week 9
Change impact
Risk assessment
Device install procedures or any automated solutions might need modifications.
Suggested implementation plan
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
