Template:Rms manual management device submenu add device: Difference between revisions

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 ===Step by step instructions===
 ----
-Alternatively read these step by step instructions to learn how to add new device(s).
+Alternatively, read these step-by-step instructions to learn how to add a new device(s).
-<br>
-# Make sure your device has an Internet connection.
-# Follow the directions above to locate the correct menu item.
+[[File:Rms faq add device1.png|border|class=tlt-border|700px]]
-# Leave the '''Automatically enable monitoring service''' checked.
+* Make sure your device has an Internet connection.
-# In the '''Company''' field, select your company.
+* Follow the directions above to locate the correct menu item.
-# Choose the device's type (RUT or TRB).
+# Select the desired '''company''' to which you will be adding the device.
-# Type a custom '''Name''' for your device
+# Select the '''model''' type of the device you will be adding.
-# Enter the device's serial number<span class="asterisk">*</span>, LAN MAC Address<span class="asterisk">*</span> (IMEI<span class="asterisk">*</span> for TRB).
+# Enable '''device service''' if you want the device to be able to connect to the RMS platform (This will activate a trial credit or credit from your RMS company credit pool)
-# Click <b>Submit</b> button to add a new device(s).
+# Provide the necessary details: input the desired device name, '''serial number''', '''LAN MAC''' address, and the device's '''current admin password'''.
-# Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
+# Click '''Submit''' if all details are correct and you're ready to add the device to your RMS company.
-# After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
+* Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
+* After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
+<h2>RMS Authentication code</h2>
+'''In some cases''', while adding the device, you will be provided an '''authentication code'''.
+[[File:Rms faq add device2.png|border|class=tlt-border|700px]]
+* This authentication code for the provided device must be inserted in the devices RMS configuration.
+'''<span style="color:red">Note:</span>''' authentication code can only be inserted on devices with RutOS firmware '''07.07.x''' and above.
+# In device's '''WebUI''', navigate to '''Services -> Cloud Solutions -> RMS'''.
+# In the field '''Authentication code''', type in the code that was provided to you by RMS while adding the device.
+# Save the change by clicking '''Save & Apply'''.
+[[File:Rms faq add device3.png|border|class=tlt-border|700px]]
 '''<span style="color:#0455a4"><big>Important!</big></span>'''