Template:Rms manual management export troubleshoot: Difference between revisions

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[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS-top-menu-export-troubleshoot.png]]
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Revision as of 16:48, 8 July 2019

File:RMS-top-menu-export-troubleshoot.png

The Troubleshoot function is used to download the troubleshoot file from the selected device(s).


  • Select a device(s) whose troubleshoot file(s) you would like to download:


  • Scroll your mouse pointer to the Export submenu (Management → Export) and click "Troubleshoot":


  • Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file: