RMS Product Change Notifications
Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.
This page stores information regarding changes to Teltonika's Remote Management System (RMS). Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).
2020.09.03 Multiple changes
On September 10th, 2020 Teltonika's Remote Management System (RMS) will be updated with the following changes: additional supported IP and Ports for WebUI and CLI access functionality, additional monetization options, layout improvements, and streamlining.
| Change description | ||
|---|---|---|
| Change type | 1. WebUI and CLI access functionality, additional IP and Ports. 2. RMS Proxy (access to HTTP(s) devices behind the router) will be moved to the RMS Connect section. | |
| Detailed description | 1. In order to continue using WebUI access and CLI access functionality the following IP address and ports must be made accessible for the router: IP: 18.192.27.240 Ports: 20022, 20080, 23389. If you are using a Private network, these must be whitelisted by the Internet Service Provider. This change comes in order to greatly enhance and speed up the functionality by utilizing reverse SSH tunneling. 2. RMS Proxy functionality becomes a part of the RMS Connect package, which allows RDP, VNC or SSH access to devices behind routers via RMS. It will be monetized based on traffic usage. | |
| Change reasons |
Major functionality and Utility improvement: RMS Connect, API. | |
| Change implementation date | September 10, 2020 | |
| Change impact | ||
|---|---|---|
| Risk assessment | 1. WebUI and CLI access will not work unless the Internet Service Provider whitelists the following items. IP: 18.192.27.240 Ports: 20022, 20080, 23389 2. You or your customers will have to subscribe to RMS Connect functionality. Otherwise, HTTP(s) access to devices behind the router will not be accessible. | |
| Suggested implementation plan | Please contact your sales representative regarding this issue, especially if you see potential obstacles regarding Whitelisting or a given timeframe. | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above. |
To download the pdf version of this notification, click here.
2020.06.19: Update on RMS DNS change
On July 01, 2020 Teltonika's Remote Management System (RMS) DNS address will change from rms.teltonika.lt to rms.teltonika-networks.com
| Change description | ||
|---|---|---|
| Change type | DNS change | |
| Detailed description | RMS WEB service DNS address will be changed from rms.teltonika.lt to rms.teltonika-networks.com. The previous DNS address (rms.teltonika.lt) will permanently redirect to the new DNS address (rms.teltonika-networks.com). Additionally, the email address for RMS service will change from [email protected] to [email protected]. | |
| Change reasons |
To differentiate the Teltonika Networking IoT platform from Teltonika Vehicle Telematics solutions | |
| Change implementation date | July 01, 2020 | |
| Change impact | ||
|---|---|---|
| Risk assessment | No risk factors encountered with this change. We recommend to change any services using previous DNS address (rms.teltonika.lt) to the new DNS address (rms.teltonika-networks.com). | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above. |
To download the pdf version of this notification, click here.
2020.03.04: DNS change
2020-06-19 edit: this change did not take place. Section was edited and it's contents moved to PCN of 2020-06-19
2019.06.17: RMS licensing changes
On August 1, 2019 Teltonika's Remote Management System (RMS) license system will change. More details can be seen in the tables below.
| Change description | ||
|---|---|---|
| Change type | RMS Licensing | |
| Detailed description | Currently, all licenses expire on the 1st day of the month, meaning that the number of active license days depends on the day the license was activated. After the licensing logic changes, licenses will remain active for 30 days starting from the day of activation. | |
| Change reasons | Before the change licenses added on days 1-15 were valid until the 1st day of the next month, meaning that active license time was less than one month. After this change active license days will not depend on license activation day. | |
| Affected products information | |
|---|---|
| All licenses will be activated for a 30 day period starting from August, 2019 with the exception of already active ones. | |
| Change implementation date | August, 2019 |
| Change impact | ||
|---|---|---|
| Risk assessment | Active licenses will not be expiring on the 1st day of each month. Therefore, public information regarding licensing might need revision. | |
| Suggested implementation plan | Please consult your sales representative regarding this issue. | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above. |
To download the pdf version of this notification, click here.
2019.01.04: visual/structural UI changes
On January 4, 2019 Teltonika's Remote Management System (RMS) will undergo visual and structural user interface (UI) changes. Expected end of this implementation is January 8, 11 p.m.
| Change description | ||
|---|---|---|
| Change type | Visual/structural UI changes | |
| Detailed description | RMS WEB interface will receive a major upgrade | |
| Change reasons | Improved ergonomics and user experience, back-end updates for future feature
compatibility | |
| Product release date | January 4 – January 8, 2019 | |
| Change impact | ||
|---|---|---|
| Risk assessment | Some functions might be reachable via a different path after menu structure changes. Short server downtime periods and service disruptions can be expected during RMS server update period (from January 4, 9 a.m. to January 8, 11 p.m.). | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above |
To download the pdf version of this notification, click here.