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Template:Rms manual management export troubleshoot (view source)
Revision as of 19:33, 24 February 2022
, 19:33, 24 February 2022no edit summary
The '''Troubleshoot''' is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.
To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (<b>Management → Devices</b>) and click on <b>Devices</b> submenu.
Move your mouse pointer to the Top control '''Actions''' menu and select '''Export Troubleshoot'''.
[[File:How to export troubleshoot from rms part 1 v1.png]]
[[File:RMS-device-menu-left-sidebar-panel.jpg]] [[File:RMS Topmenu Actions Export Troubleshoot v1.png]]
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The '''Export Troubleshoot''' function is used to download the troubleshoot file from the selected device(s).
[[File:How to export troubleshoot from rms part 3 v1.png]]
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[[File:Rms manual top export troubleshoot dialog v1.png]]
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'''Step by step Instructions'''
# Select device(s) for which troubleshoot file(s) you would like to download.
# Move your mouse pointer to the '''Actions''' menu and click '''Export Troubleshoot'''.
# You will get a confirmation pop-up window.
# Click the Confirm button.
# In the '''Status''' column click the link to download troubleshoot files.
[[File:RMS Actions Export Troubleshoot Complete v1.png]]
'''<span style="color:#0455a4"><big>Useful</big></span>'''
* You can easily download troubleshoot by clicking the file link.
* You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
[[File:Rms manual top backup troubleshoot v1.png]]
