Template:Rms manual management export troubleshoot

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Revision as of 18:42, 24 February 2022 by RytisB (talk | contribs)

The Troubleshoot is used to download troubleshoot file for your selected device(s). Troubleshoot file - downloadable archive, that contains full router configuration and all System log files.

To download troubleshoot file for your devices go to the RMS web page, Left sidebar panel, (Management → Devices) and click on Devices submenu.

Move your mouse pointer to the Top control Export menu and select Troubleshoot (Export → Troubleshoot).

RMS-device-menu-left-sidebar-panel.jpg RMS Topmenu Actions Export Troubleshoot v1.png

The Troubleshoot function is used to download the troubleshoot file from the selected device(s).


Rms manual top export troubleshoot dialog v1.png


Instructions

  1. Select a device(s) whose troubleshoot file(s) you would like to download.
  2. Move your mouse pointer to the Export menu and click Event Logs.
  3. Click the Confirm button.
  4. You will get a pop-up box that displays your selected device(s).
  5. In the Status column click the link to download troubleshoot files.

Useful

  • You can easily download troubleshoot by clicking the file link.
  • You will be able to access and redownload the troubleshot(-s) anytime in Management → Files or in each device's details.

Rms manual top backup troubleshoot v1.png

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