Template:Rms manual management export troubleshoot

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The Troubleshoot function is used to download the troubleshoot file from the selected device(s).


  • Select a device(s) whose events troubleshoot file(s) you would like to download:

How to export troubleshoot from rms part 1 v1.png


  • Scroll your mouse pointer to the Export submenu (Management → Export) and click "Troubleshoot":

How to export troubleshoot from rms part 2 v1.png


  • Wait for a few seconds for the system to connect to the router. Once the troubleshoot file is ready, you'll see a "Download" button appear under the "Event" field. Click it to download the troubleshoot file:

How to export troubleshoot from rms part 3 v1.png