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Reverted edits by MariusV (talk) to last revision by S.Kregzde
*Check if mobile antenna is connected.
*Check if mobile antenna is connected.
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<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
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*Visible physical damage on the other external accessories.
*Visible physical damage on the other external accessories.
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<font color="bb0000"><b>NO, if at least one issue is true, offer to change an accessorie</b></font>
<font color="bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font>
|Contact your sales manager
|Contact your sales manager
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|Device was damaged because it was operating or being stored outside of the determined temperature range.
|Device was damaged because it was operating or being stored outside of the determined temperature range.
| rowspan="3" | <font color="bb0000"><b>NO</b></font>
| rowspan="3" |<font color="bb0000"><b>NO</b></font>
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The recommended course of action when firmware issues are encountered is to contact your sales representative if the device was purchased directly from Teltonika or contact Teltonika support if VIP HelpDesk access is provided to you. If you purchased the device elsewhere, contact the distributor that sold you the device.
The recommended course of action when firmware issues are encountered is to contact your sales representative if the device was purchased directly from Teltonika or contact Teltonika support if VIP HelpDesk access is provided to you. If you purchased the device elsewhere, contact the distributor that sold you the device.
