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RMS Product Change Notifications (view source)
Revision as of 09:36, 18 May 2023
, 09:36, 18 May 2023no edit summary
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==2023.05.18 New mandatory connection IP addresses and ports==
On June 19th, 2023 Teltonika's '''[[RMS|Remote Management System]]''' ('''[[RMS]]''') will receive an update that will change how Teltonika devices connect to RMS.
{| class="wikitable"
|+
! colspan="3" style="text-align: left; background: white;" |Change description
|-
| style="text-align: left; background: white;" |Change type
| colspan="2" style="text-align: left; background: white;" |Devices now have to reach additional IP addresses and ports to connect to RMS.<br>
|-
| style="width: 221px; text-align: left; background: white;" |Detailed description
| style="width: 908px; text-align: left; background: white;" |Devices will additionally need to reach new IP addresses and ports for the device to connect to the system and have a stable RMS connection. These addresses and ports will be necessary every time a device attempts to connect to the RMS, e.g. after a reboot, a connection disruption, or any other reason why the device disconnected from the platform.
Before the update, for the device to successfully connect to the RMS, it had to reach the IP address '''18.196.62.30''' and ports:
* 15009
* 15010
* 15011 (optional)
After the update - the list of required IP addresses are as follows:
* 18.196.62.30
* '''3.77.70.198'''
* '''3.69.112.66'''
* '''35.157.156.54'''
* '''18.157.218.160'''
* '''3.77.251.245'''
* '''3.78.70.211'''
* '''18.158.123.134'''
All listed IP addresses will use the following ports:
* Device Access to RMS: 15009, 15010, 15011, '''15039''', '''15040''';
* Maintenance ports: '''15041-15100'''
|-
| style="text-align: left; background: white;" |Change reasons
| colspan="2" style="text-align: left; background: white;" |
RMS scalability and redundancy improvements
|-
| style="text-align: left; background: white;" |Change implementation date
| colspan="2" style="text-align: left; background: white;" |June 19th, 2023
|-
|}
{| class="wikitable"
|+
! colspan="3" style="text-align: left; background: white;" |Change impact
|-
| style="width: 221px; text-align: left; background: white;" |Risk assessment
| colspan="2" style="width: 908px; text-align: left; background: white;" |Any solutions that whitelist certain IP addresses and ports in their private networks will now also need to allow communication via these new IP addresses and ports.
|-
|-
| style="width: 221px; text-align: left; background: white;" |Suggested implementation plan
| colspan="2" style="width: 908px; text-align: left; background: white;" |Please contact your sales representative concerning any issues in regard to these changes.
|-
|}
{| class="wikitable"
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! colspan="3" style="width: 1141px; text-align: left; background: white;" |Acknowledgement of PCN receipt
|-
| colspan="3" style="text-align: left; background: white;" |If no feedback is received within two weeks after the issue date of this notification, Teltonika will presume that the fact of this change has been acknowledged and can implement the change as indicated above.
|-
|}
==2023.04.21 Additional secondary connection port==
==2023.04.21 Additional secondary connection port==
