FAQ: Difference between revisions
→General Questions
| Line 41: | Line 41: | ||
<ul> | <ul> | ||
<li>Please evaluate if your device is eligible for warranty by checking the guidelines described in the <b>[[RMA]]</b> page. If you do suspect a <u>hardware malfunction</u>, please fill out [https://teltonika | <li>Please evaluate if your device is eligible for warranty by checking the guidelines described in the <b>[[RMA]]</b> page.</li> | ||
<li>If you do suspect a <u>hardware malfunction</u>, please fill out [https://hd.teltonika.lt/ HelpDesk ticket] and read our [https://teltonika-networks.com/warranty-repair/ warranty policy] for more details. | |||
</li> | |||
<li><u>Software issues are not covered by Teltonika-Networks' warranty policy.</u> Therefore, if you have encountered an issue related to a device's software/firmware, you should contact Teltonika-Networks technical support (refer to the question above for related information).</li> | <li><u>Software issues are not covered by Teltonika-Networks' warranty policy.</u> Therefore, if you have encountered an issue related to a device's software/firmware, you should contact Teltonika-Networks technical support (refer to the question above for related information).</li> | ||
</ul> | </ul> | ||